Biennial Global Ageing Conference

Speakers

Mary Lou Ackerman

Mary Lou Ackerman

Vice President Innovation, SE Health

Oral Session 17 –  HOME- & COMMUNITY-BASED SERVICES
Dementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Mary Lou Ackerman is Vice President of Innovation with Saint Elizabeth. Her background is extensive, as a nurse, Mary Lou has augmented her clinical background with a graduate business degree and significant experience with health informatics. Mary Lou has a passion for community health care, using innovative solutions to shape the future of aging well and support both formal and informal caregivers.
Kyla Alsbury

Kyla Alsbury

PhD Student

Oral Session 5 – Models of Care and Programs for Vulnerable Populations
Innovative Models for Long-Term Care – Helping Owners and Operators Decide
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Kyla Alsbury is a physiotherapist whose clinical experience is primarily with older adults. Kyla acquired a BASc from McGill University and went on to complete her MScPT at Queen’s University. While practicing clinically was rewarding, Kyla wanted to make a greater impact by contributing to research. Kyla is currently a PhD student at the University of Toronto supervised by Dr. Nancy Salbach. Her research interests include services for older adults and community-based rehabilitation programs.
Dr. Majd Alwan

Dr. Majd Alwan

Senior Vice President of Technology and Executive Director of the LeadingAge Center for Aging Services Technologies (CAST)

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Majd Alwan, Ph.D., a noted researcher and authority on aging-services technologies, is LeadingAge’s senior vice president of technology, and executive director of the LeadingAge Center for Aging Services Technologies (CAST).
Dr. Alwan is responsible for creating and leading a network of technology companies, providers and research institutions focused on technology solutions for an aging society.

The network advances the interests of older consumers, caregivers and providers and fosters opportunities for collaboration between provider organizations, technology companies, and research institutions in exploring product development, testing prototypes, evaluating technology and deploying technology-enabled care models.

Prior to joining CAST, Majd served as an Assistant Professor and the Director of the Robotics and Eldercare Technologies Program at the University of Virginia’s Medical Automation Research Center. His research interests there included passive functional and health assessment, biomedical instrumentation, medical automation, as well as eldercare and assistive technologies.

As a volunteer, Dr. Alwan chaired the Funding Aging Services Technologies committee and the Pilots committee for CAST. He is a Senior Member of the IEEE’s Engineering in Medicine and Biology, and Robotics and Automation Societies, and a member of IEEE-USA’s Medical Technology Policy Committee and the Geriatric Care Workgroup. Alwan also serves on the Alzheimer’s Association’s Work Group on Technology.

Dr. Alwan received his Ph.D. in intelligent robotics from Imperial College of Science, Technology and Medicine, University of London, a Master’s of Science degree in control engineering with distinction from Bradford University, and a bachelor’s degree in electrical engineering from Damascus University.

Ana Paula Anjos

Ana Paula Anjos

Manager of Quality, Kensington Health

POSTER PRESENTATION
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm
Ana Paula Anjos is the Manager of Quality at Kensington Health. She is a Masters prepared ER and trauma nurse with research and teaching experience. She is passionate about building capabilities to facilitate data driven decision making to improve clinical quality, patient safety, and daily workflows; as well as, developing practical near term solutions to the healthcare challenges of adopting and meeting quality improvement strategies and recommendations.
Barbara (Barb) Antone

Barbara (Barb) Antone

Activities Manager, Tsi’ Nu Yoyantle Na’ Tuhuwatisni / Oneida Long Term Care Home

Oral Session 16 – SERVING DIVERSE POPULATIONS
Supporting the Health and Well-Being of Indigenous Residents in Long-Term Care

Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Barb started working as a Health Care Aide in long term care in 1987 and then transitioned into a recreation role in long-term care after receiving her diploma in Recreation & Leisure in 1995 and later to an Activities Manager in 2009.  Barb is a member of the Ontario Caring Advisory Circle where she contributes to the development and identification resources to support Indigenous residents in long-term care.
Stephanie Arcadia

Stephanie Arcadia

Research Project Manager, Integrace Institute

Oral Session 6 – GLOBAL INSIGHTS
Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Stephanie found her passion for research during her senior year at Shippensburg University of Pennsylvania, where she earned her Bachelor of Arts Degree in Psychology in 2017. Today, she is making a difference in the lives of people living with neurocognitive impairments. As the Research Project Manager at the Integrace Institute, Stephanie is part of the team that implements person-centered research in the community to identify new approaches to meaningful living for those on this journey. Through these community-based research studies, she works closely with partner organizations to collect the research findings and turn them into data that will soon become the foundation for new forward-thinking strategies that will transform lives. Stephanie and Integrace Institute found each other in 2017, when Stephanie’s family relocated to Maryland. Most recently, Stephanie presented the Institute’s “Meaningful Music Study” at the Alzheimer’s Association International Conference in Los Angeles, CA.
Dr. Chantal Backman

Dr. Chantal Backman

Associate Professor, School of Nursing, Faculty of Health Sciences, at the University of Ottawa; Affiliate Investigator, Clinical Epidemiology Program of The Ottawa Hospital Research Institute; Affiliate Investigator in the Care of the Elderly program at the Bruyère Research Institute

Workshop 13 – Best Practices Using the Five Senses
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Dr. Backman is an Associate Professor in the School of Nursing, Faculty of Health Sciences, at the University of Ottawa, an Affiliate Investigator in the Clinical Epidemiology Program of The Ottawa Hospital Research Institute, and an Affiliate Investigator in the Care of the Elderly program at the Bruyère Research Institute.

Her research program is focused on improving the quality, safety, and experience of older adults as they navigate through the healthcare system. Her research program covers topics related to frail older adults in acute care, geriatric rehabilitation and long-term care settings. The specific areas of foci include: 1) quality and safety interventions for older adults; 2) safe person- and family-centered care transitions between settings; and 3) sense-sensitive practices for residents living in long-term care communities.

Mel Barsky

Mel Barsky

Director, Centre for Aging + Brain Health Innovation (CABHI)

Workshop 10 – Global Innovative Solutions for Canadian Long Term CareDementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Mel Barsky is a Director at the Centre for Aging + Brain Health Innovation (CABHI).  CABHI, led by Baycrest Health Sciences, helps innovators develop, disseminate, scale, and promote adoption of promising innovations in the aging and brain health sector. CABHI was formed as a unique private / public collaboration that raised over $124M and has levered an additional $70M+ for investing in validation testing in the brain health and longevity sector. Mel is leading the continued Canadian and international growth of CABHI.

Prior to CABHI, Mel was Co-Founder, President & COO of INTERVENT Canada.  INTERVENT has served over 2.5 million patients globally; over 200 corporations; and has been published in more than 100 peer reviewed major medical journals demonstrating the efficacy of its programs and improvement in health outcomes.

Previously, Mel was a Founding Partner and Executive Director of Scotiabank Private Equity Investments, where, he invested private and public ventures, primarily in financial services and information technology sectors.

Mel was also Director of Business Development & Sales Strategy for corporate card and travel products at American Express.

In his spare time, Mel enjoys playing basketball, guitar and travelling with his wife, 5 kids and Australian Labradoodle.

Kelly Batson

Kelly Batson

Manager, Resident Care, Education & Operations, Trillium Villa Nursing Home, Steeves & Rozema Group

Oral Session 14  – THE EVOLUTION OF CANNABIS USE IN SENIORS CARE
Cannabis Use as an Alternative for Opioids, Antipsychotics and Antidepressants in Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Kelly Batson, RN, BSN, earned her BScN Honours degree from the University of Windsor. She has 11 years of nursing experience and 5 years of experience as a clinical nurse educator. For the past five years, she’s overseen nursing operations in varying roles within the long term care sector and currently holds the role of Manager Resident Care, Education and Operations at Trillium Villa Nursing Home in Sarnia, Ontario.
Chris Beekman

Chris Beekman

Director, Corporate Development, PointClickCare

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Chris Beekman’s biography coming soon.

Juan Manuel Rodriguez Bernabeu

MD, Residencia Los Robles Gerhoteles Madrid

Workshop 13 – Best Practices Using the Five Senses
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Juan Manuel Rodriguez Bernabeu’s biography coming soon.

Susan Blackbourn

Director Quality and Safety Residential Aged Care, Mercy Health, Australia

POSTER PRESENTATION
Poster #1 – Mercy Health’s Residential Aged Care Quality System Framework
Wednesday, September 18, 2019
12:30 pm – 12:45 pm
Susan is an experienced Quality Manager with her main focus being on aged care. Her primary objective is the development and implementation of innovative quality systems that have the resident as the focus of the monitoring and measuring. Susan is passionate about creating systems whereby residential aged care recipients receive the best care in the best settings, and ensuring that care and management systems exceed industry standards and legislative requirements.
Dr. Veronique Boscart

Dr. Veronique Boscart

Executive dean, School of Health & Life Sciences, CIHR/Schlegel Industrial Research Chair for Colleges in Seniors Care; Director, Schlegel Centre for Advancing Seniors Care at Conestoga College Institute of Technology and Advanced Learning

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Dr. Veronique Boscart has extensive nursing experience including working as a clinician, educator, manager and researcher in an international setting. Her research interests range from the substantive area of evidence-based care in gerontology, best practices in research methods with older adults to the development of gerontological education for health care professionals and care delivery models in residential care. She has published over sixty peer reviewed manuscripts and is the lead author on the first Canadian edition of Gerontological Nursing and Healthy Aging (2011, revised 2018). Boscart is the executive dean, School of Health & Life Sciences, CIHR/Schlegel Industrial Research Chair for Colleges in Seniors Care and director of the Schlegel Centre for Advancing Seniors Care at Conestoga College Institute of Technology and Advanced Learning. She is Principal Investigator on several grants, and has received funding from Canadian Institutes of Health Research, Natural Sciences and Engineering Research Council of Canada; Ministry of Health and Long-Term Care; Ministry of Advanced Education and Skills Development; Registered Nurses’ Association of Ontario; and Canadian Frailty Network. Boscart is also on the Board of Directors at Canadian Gerontological Nursing Association, the RIA, and the National Initiative for the Care of the Elderly, and is a Section Editor for the Canadian Journal on Aging. She is a past board member at Canadian Association of Gerontology and the Registered Nurses’ Association of Ontario. Boscart is also an Associate Professor at the University of Waterloo, McMaster University, and an Adjunct Scientist at Toronto Rehabilitation Institute.
Ryanna Bowling

Ryanna Bowling

Program Lead, Health Workforce Information Canadian Institute for Health Information (CIHI)

ORAL SESSION 7 –  OPTIMIZING THE HEALTH WORKFORCE
Taking a closer look at pan-Canadian health workforce trends in long-term care
Wednesday September 18, 1019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Ryanna Bowling, Program Lead at the Canadian Institute for Health Information (CIHI), has over a decade of experience working with health workforce data. Leveraging her passion for stakeholder engagement and outreach, she’s recently presented key findings on health workforce trends in long-term care and international graduates.

Diane Boyer

Project Lead OPUS-AP, CIUSSS Estrie-CHUS

Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate Use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Diane Boyer holds a master’s in public administration and has extensive experience in leadership positions within the healthcare system in Quebec. She also has extensive experience leading large scale implementation projects within the healthcare system in Quebec.
Matthew Braun

Matthew Braun

Regional Manager of Education & Resident Services, Revera Long Term Care

Workshop 8 – The Person Centredness Journey: Our Story of Success
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Matthew Braun is an Occupational Therapist who has had a long standing passion for cultural transformation away from an institutional model toward a person centred model of care. He is a dynamic presenter for many years and is proud to engage audiences with practical knowledge and empowerment. During the last 5 years he has been championing the cause of person centredness as it relates to organizational practices.
Dr. Judy Brown

Dr. Judy Brown

Faculty Leader, Leading Age’s Leadership Academy

Global Aging Leadership Retreat
Monday, September 16, 2019
8:30 am – 4:30 pm
and
Tuesday, September 17,2019
8:30 am – 4:30 pm
Judy Brown is an educator, speaker, facilitator, poet and writer, whose work in organizations revolves around themes of renewal, change, learning, creativity and, dialogue. For the past 15 years she has been the faculty leader for Leading Age’s Leadership Academy.
Her books include A Leader’s Guide to Reflective Practice, four collections of her poetry, The Sea Accepts All Rivers, Simple Gifts, Steppingstones, No One Swims alone. Her most recent leadership book is The Art and Spirit of Leadership.

Dr. Brown has taught leadership at the University of Maryland, served as a White House Fellow, and has worked in a range of sectors including manufacturing, arts, aging services, and the intelligence community. She has a passion for practices that simultaneously connect us with the world of ideas and the world of practice.

A native of a small fishing village in northern Michigan, her heritage is that of agriculture and cooperative extension, which has given her a commitment to the practical use of ideas, frameworks, rich language and reflection as a way to transform our lives and our work. She lives in the USA, on a tidal creek off the Chesapeake Bay. She can be reached at: www.judysorumbrown.com or judybrown@aol.com

Susan Brown

Susan Brown

Director of Research Coordination and Research-Practice Integration, Schlegel-UW Research Institute for Aging

Workshop 12 – Developing a Practical Framework for Measuring Culture Change in Ontario Long-term Care Homes – A Pilot Project
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
As Director of Research Coordination and Research-Practice Integration, Susan works with researchers, older adults, and care partners to look for answers to questions that are meaningful for individuals, relevant to the senior living sector, and have high potential to impact practice and/or policy. Susan explores opportunities to enhance quality of life and quality of care for older adults by searching for the innovation that lies at the intersection of research, education, practice, and lived experience.
Andrea Burns

Andrea Burns

Director of the Age-Friendly Boston initiative, City of Boston

Oral Session 17: HOME- & COMMUNITY-BASED SERVICES
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Andrea has directed the Age-Friendly Boston initiative for the City of Boston since November of 2014.

Prior to her work at the City of Boston, Andrea worked as an independent journalist and photographer.

Elected as an at-large city councilor in Easthampton, MA in 2009, Andrea worked to enhance quality of life for residents, supporting affordable housing, business development for the agricultural sector, and city planning that embraced the “complete streets” principles.

Karen Campbell

Karen Campbell

Principal Investigator, Western University

Workshop 1 – The Albert Project™: Can Virtual Reality Simulation Reduce Depression and Agitation in Long Term Care Residents with Moderate to Severe Dementia?
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Karen is an RN PhD is the adjunct faculty for the Master’s of Clinical Science in Wound Healing at Western University in Canada. As well she is the President of ISTAP. She has functioned as an advanced practice nurse in Geriatrics and Wound Care. Karen was the co-chair of the RNAO BPG on Pressure Injuries. She has been a panel member on the International Skin Tear Advisory Panel and IAD International Best Practice Principles.
Joe Carella

Joe Carella

Executive Director, Scandinavian Living Center

Oral Session 18 – COMMUNITY ENGAGEMENT
Creating Unlimited Options For Aging: The Impact of Community-Centered Living
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Joe Carella is the Executive Director of the Scandinavian Living Center. The design and development of the Scandinavian Living Center was based on the research and principles from his first book, “Unlimited Options for Aging”. His second book, “Creating Unlimited Options for Aging, The Path Forward” was recently released and introduces the critical concept of community centered living.

Joe has an MBA from Babson College and an undergraduate degree from Northeastern University.

Elena Ceban

Elena Ceban

Supported Living Manager, Lasell Village

Oral Session 19 – THE EMERGING WORKFORCE
Living and Learning with Dementia
Thursday, September 19, 2019
2:00 – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
I am Elena Ceban. I have been working as Supported Living Unit Manager at Lasell Village, a Life Plan Community in Auburndale, MA, for almost 2 years. I have a bachelor’s degree in English language philology and a Master’s degree in Educational Management currently pursuing my MBA as well.
Paula Chidwick

Paula Chidwick

Director Research & Corporate Ethics, William Osler Health System

Oral Session 10 – DEMENTIA AND SEXUALITY
Sexual Activity & Ethics in Long-Term Care: When Is it Your Business?
Wednesday, September 18, 2019
2:00 – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Dr. Paula Chidwick is the Director Research & Corporate Ethics at William Osler Health System and the founding member of the Osler’s Ethics Quality Improvement Lab. She has a PhD in Philosophy from the University of Guelph and a Fellowship in Clinical Ethics from the University of Toronto Joint Centre for Bioethics. She is an Adjunct Assistant Professor at Queen’s University School of Nursing and holds a certificate from the Rotman School of Management on Integrative Thinking. Paula is a Health Quality Ontario IDEAS Advanced Learning Program Graduate and faculty at Osgoode’s Certificate in Clinical Risk, Negligence, & Claims Management. In 2015, Paula was awarded the Health Quality Ontario IDEAS Alumni Award for her work on ethics quality improvement on transfers in long term care. She has served on the CBS Executive, Health Canada’s Scientific and Expert Advisory Panels, MOHLTC Critical Care Coaching Teams and Critical Care Services Ontario.
Im Ja Choi

Im Ja Choi

Founder & CEO, Penn Asian Senior Services (PASSi)

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Workshop 20 – Innovative Solutions to Serving a Culturally Diverse Aging Population: Penn Asian Senior Services’ Excellence in Ageing Services Model
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Ms. Choi is a Korean American innovator who founded PASSi, Global Ageing Network’s 2017 Excellence in Ageing Services awardee. After 14 years of her compelling leadership and personal experience overcoming challenges in caring for her English-limited mother, PASSi became the largest home care and adult day care provider in Pennsylvania for Asian Americans. Her entrepreneurial impulse paired with genuine compassion for Asian seniors are the driving forces behind PASSi’s success and quality-driven services.
Shurjeel Choudhri

Shurjeel Choudhri

Senior Vice President and Head, Medical and Scientific Affairs, Bayer Inc.

Oral Session 22 – CONSUMER TECHNOLOGY
Bayer Presentation
Thursday, September 19
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Dr. Choudhri is the Head of Medical and Scientific Affairs (M&SA) for Bayer Inc. He joined Bayer Corporation in 1999 and has had significant experience with the Bayer US and Global medical organizations. Before assuming his current role as Head of M&SA in Canada, Dr. Choudhri was a Global Clinical Leader, Anti-Infectives with Bayer Global Clinical Development.

Prior to joining Bayer, Dr. Choudhri was an assistant professor in the Departments of Medical Microbiology and Internal Medicine at the University of Manitoba in Winnipeg. He was also the director of the AIDS program at the St. Boniface General Hospital in Winnipeg; and the Manitoba satellite director for the Canadian HIV Clinical Trials Network.

Dr. Choudhri obtained his MD and did his specialty training in internal medicine and sub-specialty training in infectious diseases at the University of Manitoba. Following completion of his training, he completed a senior research fellowship in Nairobi, Kenya. In 1996, he was awarded the Young Investigator Award by the Canadian Association of HIV Researchers. Dr. Choudhri has authored or co-authored over 100 scientific abstracts and has contributed to over 40 peer-reviewed publications. He played an active role in the creation of the Canadian Clinical Trials Asset Map. Dr. Choudhri is currently the chair of the Canadian Clinical Trials Coordinating Centre executive committee, a member of the Canadian Institutes of Health Research (CIHR) Institute of Circulatory and Respiratory Health (ICRH) institutional advisory board, and a member of the Cardiac Arrhythmia Network of Canada (CANet) board. He is a passionate advocate for mobile and digital Health and is also member of the Canadian Advanced Technology Alliance (CATA) Mobile Health Advisory Board.

Albert Chu

Albert Chu

SOMPO Digital Labs; Managing Partner, Poppyseed

Workshop 10 – Global Innovative Solutions for Canadian Long Term CareDementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Albert’s passion is to bring technology innovations into market realities. Throughout his Silicon Valley career, Albert has extensive leadership experience with startups and corporations, bringing dozens of products and services to market for startups and global companies, including Apple and AT&T. As an experienced technology executive, product marketing and business strategist, Albert serves as advisor, board member and investor for a portfolio of startups.

Currently, Albert is a member of the SOMPO Digital Lab Silicon Valley team responsible for product innovation and partnerships, with a focus on aging and caregiving, healthtech and insurtech. Separately, he is also managing partner at Poppyseed, a consulting firm that
specializes in U.S. market entry and innovation technology transfer for Asian startups and corporate clients.

Albert serves as a lead advisor at SkyDeck, the accelerator program at the University of California, Berkeley; an advisor and business catalyzer for NEDO Silicon Valley office; a Silicon Valley advisor to Mitsubishi Research Institute’s Innovation Network for Co-Creating the Future; and a visiting fellow at Singapore University of Social Sciences.

From 2014-2017, Albert held executive positions with several technology startups, including CEO for Moff USA, a technology startup that created the world’s first wearable smart toy with 3D motion recognition connected to a cloud-based IoT platform.

From 2011-2013, Albert was vice president and general manager at ACCESS Systems Americas, where he headed sales, marketing and business operations, product planning and ecosystem partnerships. Albert came to ACCESS from PalmSource, a spinout of Palm, where he was vice president of business development from 2002-2006. After the acquisition of PalmSource by ACCESS, Albert served as vice president of global marketing and alliances from 2006-2011.

From 1996 to 2002, Albert was the technology transfer vice president at AT&T, where he incubated new startup initiatives and brought emerging technologies from AT&T Labs to market.

From 1982 to 1996, Albert was at Apple, where his last position was vice president of corporate marketing alliances. His earlier responsibilities at Apple included director of product planning and strategy for the Personal Interactive Electronics Division and director of business development for Apple Pacific. Albert launched Apple Japan’s desktop publishing initiative, brought multimedia solutions to global markets, and led the product marketing and introductions of dozens of Apple products.

Albert is a regular speaker and workshop presenter on startup culture and pitch training. He is a published author, including co-authoring the first university textbook for the Apple Macintosh, Approaching Macintosh: A Guide to Learning Macintosh Software (Addison Wesley, 1986), and most recently, a contributing author to the Handbook of Blockchain, Digital Finance, and Inclusion, Volume I (Academic Press, 2017).

Albert has a degree in mechanical engineering from Stanford University and the Advanced Executive Program at Northwestern University’s Kellogg Graduate School of Management.

Rhonda Collins

Rhonda Collins

Chief Medical Officer, Revera Inc.

Oral Session 15 – LEADERSHIP PERSPECTIVES
Chief Medical Officer: A 
Novel Model of Service Toward Clinical Excellence
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Chief Medical Officer for a leading owner and operator of Long Term Care and Retirement Residences in Canada.

Family physician with a Certificate of Added competence in Care of the Elderly.

Clinical Consultant for Senior’s Mental Health Outreach.

Assistant Clinical Professor, Department of Family Medicine, McMaster University.

Member of the Ontario Retirement Communities Association Dementia Task Force.

Member of the Health Quality Ontario Quality Improvement Committee.

 David Conn

David Conn

VP Education, Baycrest Health Sciences

POSTER PRESENTATION
POSTER #1 – Project ECHO Care of the Elderly-Long-Term Care
Wednesday, September 18, 2019
12:30 pm – 12:45 pm
Dr. David Conn is VP Education and Director of the Centre for Education & Knowledge Exchange at Baycrest and Professor in the Department of Psychiatry, University of Toronto. He is founding Co-Chair of the Canadian Coalition for Seniors’ Mental Health and Past President of the Canadian Academy of Geriatric Psychiatry. His academic interests include nursing home psychiatry, telepsychiatry, guideline development and knowledge translation.
Stephen Cornelissen

Stephen Cornelissen

Group Chief Executive Officer, Mercy Health

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm

Stephen has extensive experience in the health and aged care industry in Australia and New Zealand. Since Stephen assumed the role of Group Chief Executive Officer at Mercy Health on 1 July 2011, the organisation has grown significantly. Mercy Health has expanded its aged care operations into Western Australia and Queensland, and acquired 14 more homes in Victoria. It has grown its expertise and international reputation in perinatal medicine, established Victoria’s first breastmilk bank and helped secure more than $130 million in government funding for the expansion and redevelopment of Werribee Mercy Hospital and the Mercy Mental Health service to help care for a growing population in Melbourne’s south west. Stephen was named CEO of the Year and Health & Pharmaceuticals Executive of the Year at The CEO Magazine’s 2016 Executive of the Year Awards. Stephen champions equity and inclusion in his role as a Workplace Gender Equality Agency (WGEA) Pay Equity Ambassador and plays an active role in supporting the retention of Mercy Health’s WGEA Employer of Choice for Gender Equality citation each year. Stephen has undergraduate and postgraduate qualifications from the University of Oxford, University of New South Wales, Deakin University and Australian Catholic University where he has also been awarded the honorary title of Adjunct Professor for his work in health and aged care. He has also undertaken further development at Harvard Business School.
Dr. Andrew Costa

Dr. Andrew Costa

Assistant Professor and Schlegel Chair in Clinical Epidemiology, McMaster University

Workshop 12 – Developing a Practical Framework for Measuring Culture Change in Ontario Long-term Care Homes – A Pilot Project
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Innovator’s Den
Tuesday, September 17, 2019
3:30 pm – 5:00 pm

 

Andrew P. Costa, PhD

Dr. Costa is an Assistant Professor and Schlegel Research Chair in Clinical Epidemiology & Aging in the Department of Clinical Epidemiology & Biostatistics and Department of Medicine at McMaster University. He also serves as the Research Director at the DeGroote School of Medicine, Waterloo Regional Campus. He is an interRAI Fellow, Associate Scientific Director of the Canadian Longitudinal Study on Aging, and Adjunct Scientist at the Institute for Clinical Evaluative Sciences (ICES). His program of research makes use of health information (‘big data’) to target, develop, and evaluate models of care in home and community care, emergency departments, and long-term care. 

Main Affiliations: 

  • Department of Health Research Methods, Evidence, and Impact
    (formerly “Clinical Epidemiology and Biostatistics”), McMaster University;
  • Department of Medicine, McMaster University

Main Titles/Positions: 

  • Assistant Professor & Schlegel Chair in Clinical Epidemiology and Aging (2014-)
  • Research Director, Michael G. DeGroote School of Medicine, Waterloo Regional Campus (2017-)

Research & Educational Interests:  Geriatrics/care of older adults; health care design, delivery, & analysis (models of care); health measurement; prognostic modeling, diagnostic algorithms and decision support; chronic disease management; large cohort studies; pragmatic trial methods

Current Projects (as PI, co-PI):

  • DIVERT-CARE TRIAL (Clinicaltrials.gov: NCT03012256), largest Canadian pragmatic cluster randomized trial in home care. Funded by: CIHR.
  • The Physician Quality Score in Long-term Care. Developing and validating process-based quality measures for medical practice in nursing homes across North America. Collaborating with Baycrest, Rand Health (USA), UCLA, and Florida State University. Funder: CCABHI.
  • Health Data Library, a data portal for census-level personal health information and high-end analytics (machine learning, etc.). Includes extensive personal health information from the HNHB LHIN and Schlegel Villages. Funded by: CIHR, HNHB LHIN, and Schlegel Villages.
  • ICES McMaster, various projects using census-level Ontario data, including:
    • Creating the first Census-level Retirement Home Cohort in Ontario
    • Influence of Nursing Home Resident Characteristics, Staffing, Medications, and Physician Models of Care on Hospital Transfers in Ontario
    • Influence of primary care model on urgent and emergent health service use among home care client
    • Funded by: ON MOHLTC (HSRF), CIHR.
  • Common Assessments for Repeated Paramedic Service Encounters (CARPE), large prospective cohort study of community paramedicine patients in Ontario. Funded by: MITACS.
  • Community Paramedicine Secretariat of Ontario. Collaboration with Mount Sinai Hospital to house the Secretariat and its functions. Funded by: All Ontario LHINs.
  • ACT ON Chronic Disease, development and deployment of a multi-platform informal caregiver education program in home care. Funded by: ON MOHLTC.
  • McMaster Passport for Ageing / Geriatric Education “MacPAGE” (https://macpage.mcmaster.ca, a scalable education program to introduce medical students to the care of older adults though experiential learning and skills development.
  • McMaster Evidence-based Medicine Case Report Journal (https://ebmcr.mcmaster.ca/), features real clinical cases to show how evidence-based medicine should be practiced.

Key Recent Publications:

  • Schumacher C, Lackey C, Haughton D, Peirce T, Boscart VM, Davey M, Harkness K, Heckman GA, Junek M, McKelvie R, Mitchell L, Sinha SK, Costa AP. A Chronic Disease Management Intervention for Home Care Patients with Cardio-Respiratory Symptoms: The DIVERT-CARE Intervention. Canadian Journal of Cardiovascular Nursing (CJCN), 2018, 28(3): 18-26.
  • Jones, A.^; Schumacher C.; Bronskill S.; Campitelli M.; Poss J.; Seow H.; Costa A.P. The association between home care services and same-day emergency department utilization: a case-crossover study. Canadian Medical Association Journal, 2018 Apr 30; 190(17): E525–E531
  • Costa, A.P. Charting age-associated cognitive decline. Canadian Medical Association Journal, 2017, 189(48):E1470-1471.
  • Brousseau, A.^; Dent, E.; Hubbard, R.; Melady, D.; Emond, M.; Mercier, E.; Costa, A.P. Identification of older adults with frailty in the Emergency Department using a Frailty Index: Results from a Multinational Study. Age and Ageing, 2017, Nov 20:1-7.

Team (grant funding): 1 FTE Post-doc, 4 FTE research staff, 5 PhD Students, 4 MSc Students, 3 part-time research support staff  

Recent Awards & Honours:

  • 2018 Mentorship & Supervision Excellence Award (Full Time/Joint Faculty), Department of Health Research Methods, Evidence, & Impact; McMaster University
  • 2018 Regional Assistant Dean’s Award of Excellence in Medical Education, McMaster M.G. DeGroote Waterloo Regional Campus

Website (research): https://bdg.mcmaster.ca/
Website (education): https://wrcresearch.mcmaster.ca/
Twitter: @andrew_p_costa
Google Scholar Link:  https://scholar.google.ca/citations?user=61vetQ4AAAAJ&hl=en

Steven Crawford

Steven Crawford

Chief Executive Officer, McCormick Care Group

Oral Session 9 – LTC DESIGN
Engaging College Student to Improve Design for Human Centric Experience
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Steven joined the McCormick Care Group as CEO in the spring of 2000.  Prior to this position, Steven was Vice President, Finance for Cuddy Food Products.  He served in various capacities, including as Director of Tax and Treasury, Cuddy International and as General Manager, Cuddy Food Products.  Prior to joining Cuddy, Steven worked as a Senior Manager, Tax at KPMG in Waterloo, and after articling with KPMG in Ottawa, he received his CA designation in 1985. Steven completed his MBA in 1998 from Wilfrid Laurier University and his Bachelor of Business Administration at Wilfrid Laurier University in 1984.

Steven is currently a member of the South West Local Health Integration Network (LHIN) Long-Term Care Homes Network Council and a member of the OLTCA’s Financial Liaison Committee.

Tammy Cumming

Tammy Cumming

Manager, UW-Schlegel Research Institute for Aging

Oral Session 19 – THE EMERGING WORKFORCE
Engaging Tomorrow’s Long-Term Care Workforce Today
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Tammy manages the Ontario Centre for Learning, Research and Innovation in Long-Term Care at the UW-Schlegel Research Institute for Aging where she leads a dynamic team that supports the development and identification of resources for long-term care homes. Tammy’s career includes 15-years with the University of Waterloo executing large national and provincial programs that inform policy change. Tammy has expertise in research and program methodology, team leadership and stakeholder engagement.
Tamara Daly

Tamara Daly

Professor, York University

Workshop 15 – Seniors – Adding Life to Years (SALTY): Pan Canadian Research Informing Quality of Life for Older Adults Living in Residential Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Professor Tamara Daly is Director of the SSHRC Partnership for Age-Friendly Communities within Communities, Director of the York University Centre for Aging Research and Education, and a Professor in the School of Health Policy and Management at York University. She engages in innovative, multi-site international research focused on gender and health, access and outcomes, as well as promising practices for long-term care, aging and health equity for older adults and for those who provide their care. She is the recipient of research and teaching awards and competitive Tri-Council fellowships including a recently completed 5-year CIHR Research Chair in Gender, Work and Health.
Diana Delgado

Diana Delgado

Chief Operating Officer, Eaton Senior Communities

Workshop 18 – Social Connectivity: Enhancing Wellness Through Technology
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Diana Delgado holds a graduate degree in Health Services Administration from Regis University and an undergraduate degree in Gerontology from the University of Northern Colorado. Diana is certified as an Aging Services Professional (CASP) and has additional credentials in housing management. Diana is a Fellow of the 2010 LeadingAge Leadership Academy and is a past presenter at LeadingAge Annual Meetings. One of Diana’s primary responsibilities is to spearhead the organization’s culture of wellness.
Bill Dillane

Bill Dillane

President, Responsive Group Inc.

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Throughout his career, Bill has focused on health care management in Canada and the United States. As president of the Responsive Group, he currently oversees the operations of 14 long term care homes and 18 retirement communities in Ontario. Passionate about his work, Bill brings over 40 years’ experience in the administration of private hospital, long term care homes, retirement and assisted living complexes, home care agencies and the operation of proprietary and not-for-profit facilities through contract management. He has worked with some of the top senior care organizations in Canada, including one of Canada’s largest senior housing providers, where he held a variety of positions, including Chief Operating Officer.

Committed to the communities he serves, Bill participates in a number of proprietary and not-for-profit boards and organizations, including Childhood Now. He is a founding member of the Canadian Alliance for Long Term Care (CALTC), and is the past president of the board of directors of the Ontario Long Term Care Association (OLTCA). As well, Bill regularly collaborates with provincial long term care associations and organizations.

Bill is a sought-after speaker and panelist. In 2011, he co-chaired, along with Dr. William Reichman, the OLTCA’s Expert Panel, composed of provincial and international experts who produced the comprehensive report, Why Not Now – A Bold, Five-Year Strategy for Innovating Ontario’s System of Care for Older Adults.

When not involved in his many professional pursuits, Bill can often be found skiing or playing golf. Interested in the arts, he especially enjoys attending live theatre.

Amy Dore

Amy Dore

Professor, Metropolitan State University of Denver

Oral Session 19 – THE EMERGING WORKFORCE
It Takes a Village! Transforming Perspectives to Boost Workforce Opportunities
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Amy Dore, DHA, MHS is a Professor at Metropolitan State University of Denver. For over 16 years, she has taught courses in aging services, health disparities, human resources, organizational behavior, and research. In 2015, Dr. Dore was awarded the Excellence in Teaching Award by the MSU Denver Golden Key International Honour Society. She has authored and co-authored several book chapters, original case studies, and regularly presents on her many teaching and research endeavors.
Malcolm Doupe

Malcolm Doupe

Associate Professor, University of Manitoba

Oral Session 3: The TREC (Translations Research in Elder Care) Program
Determinants of Pain During End-of-life Care for Nursing Home Residents
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Malcolm Doupe is an Associate Professor in the Faculty of Health Sciences, College of Medicine, and a Senior Research Scientist with the Manitoba Centre for Health Policy. He conducts research in the area of health services utilization and the aging population, investigating risk factors of home care and nursing home use, factors that influence quality care and changes in functional status in nursing homes, and issues related to care continuity for older adult.
Donna Duncan

Donna Duncan

Chief Executive Officer, Ontario Long-Term Care Association

Donna is the Chief Executive Officer of the Ontario Long-Term Care Association, the largest association representing long-term care providers in Canada.

Donna is a passionate and experienced broader public sector executive and board director, with deep expertise in defining and leading successful transformational organization and system change initiatives in health care and post-secondary education. Donna’s experience includes working with member-based organizations, playing an instrumental role in developing and guiding strategy,

and supporting organizations in navigating and shaping legislative and regulatory frameworks to advance both organizational and government priorities. Donna has made significant contributions to these organizations not only as a member, but also as a board member and board chair, as a consultant, and as a public servant.

Most recently, Donna held the role of Principal at Brunswick Strategic Consulting, where she led multiple strategic initiatives with senior leaders and boards in the public and not-for-profit sectors, helping clients achieve transformative change. Donna also served as the interim Chief Executive Officer of The Ontario Caregiver Organization, working closely with its board to launch this new provincially-funded organization in support of family caregivers.

From 2010-2017, Donna served as the President and Chief Executive Officer of the Hincks-Dellcrest Centre, a large children’s mental health treatment, research and teaching centre, where she successfully led transformative quality improvement initiatives and negotiated the integration of the community-based centre with SickKids.

Earlier in her career Donna worked for a federal cabinet minister. She later held the position of Chief of Staff to the Ontario Government House Leader and subsequently to the Minister of Training, Colleges and Universities.

Donna is passionate about public service and health care, and has cultivated collaborative partnerships across the continuum of care throughout her career. She has also been actively engaged in many provincial-level committees and Boards, bringing to the table both leadership and governance skills.  Donna currently sits on the boards of The Ontario Caregiver Organization, Sunnybrook Health Sciences Centre (where she also chairs the board’s Quality and Patient Experience Standing Committee), and Children’s Mental Health Ontario.  In the past, Donna chaired the board of Seneca College and the Ontario College Employer Council.

Derek Dunham

Derek Dunham

Vice President Client Services, Varsity

Oral Session 12 – TRENDS IN RETIREMENT LIVING
When your story meets their story: A Powerful Collaboration
Presentation 1: 2:00 pm – 2:20 pm
and
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
Presentation 2: 2:20 pm – 2:40 pm
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Derek brings 25+ years of experience in branding, marketing and communication and 10+ years in senior living. He has led research studies and strategic development initiatives — and tactical plan implementation — for dozens of communities and other major brands targeting the mature market. Derek is an adjunct professor at Penn State and has presented at LeadingAge state associations across the United States, and on the IGNITE Stage at the LeadingAge Annual Meeting and EXPO.
Wendy Ellis

Wendy Ellis

Chair, Sally Horsfall Eaton School of Nursing, George Brown College, Sally Horsfall Eaton School of Nursing

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Wendy Ellis, RN, MSc., PhD (c) is the Chair of the Sally Horsfall Eaton School of Nursing within the Daphne Cockwell Centre for Health Sciences at George Brown College – located in Toronto, Canada. Wendy’s background spans clinical practice, research, and academia. Research interests include interprofessional collaborative practice models, integrated learning strategies, simulation- based clinical education models, and student success initiatives.
Sara English

Sara English

PhD Candidate, University of South Carolina

Oral Session 5 – MODELS OF CARE AND PROGRAMS FOR VULNERABLE POPULATIONS
Leonard’s Life – An Examination of a Life Lived in Long-Term Care: The Social World of Young Residents
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Sara J. English is a doctoral candidate in the College of Social Work at the University of South Carolina, USA. She is an AGE-SW Fellow and a recent Fulbright semi-finalist. She is studying the power of social connections and non-familial relationships of younger persons living in Long-Term Care.
Robert Espinoza

Robert Espinoza

Vice President of Policy, PHI

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Robert Espinoza is the Vice President of Policy at PHI, where he oversees its national policy advocacy, research, and public education division. In 2017, he designed PHI’s #60CaregiverIssues campaign, which identified 60 solutions to the growing workforce shortage in home care and received a 2018 Communicator Award from the Academy of Interactive Visual Arts.

Robert is a nationally recognized expert and frequent speaker on aging, long-term care, and workforce issues. For more than 20 years, he has spearheaded high-profile advocacy campaigns and written landmark reports on aging and long-term care, LGBT rights, racial justice, and immigration, among other topics. He has appeared in multiple media outlets, including The New York Times, Wall Street Journal, CNN, Forbes, and The Washington Post, and his writing has been published in The Huffington Post, The Hill, and POLITICO, among others.

In 2015, Robert was appointed by the Centers for Medicare and Medicaid Services to its Advisory Panel on Outreach and Education, as well as by the National Academies of Sciences, Engineering, and Medicine to its Forum on Aging, Disability and Independence. He serves on the board of directors for the American Society on Aging, and as a member of the National Academies of Sciences, Engineering, and Medicine’s Committee on the Health and Medical Dimensions of Social Isolation and Loneliness in Older Adults.
Prior to PHI, he was the Senior Director for Public Policy and Communications at SAGE, the country’s premier organization for lesbian, gay, bisexual, and transgender (LGBT) older adults. At SAGE, he established its national advocacy program—achieving historic wins and numerous distinctions—while authoring multiple seminal reports, such as Out and Visible, a report on the largest, most comprehensive study examining the experiences and attitudes of LGBT older people. In 2010, he co-founded the Diverse Elders Coalition, a historic, federal coalition focused on improving aging supports for communities of color and LGBT communities.

Robert received his MPA, with honors, from New York University, and his BA in English and BS in Journalism from the University of Colorado at Boulder, where he graduated summa cum laude. He is a 2013 graduate of the Rockwood Leadership Institute, and lives in Brooklyn, NY.

Alicia Eugene

Alicia Eugene

Project Manager, McLean Care

Oral Session 22 – CONSUMER TECHNOLOGY
Steering Seniors in the Right Direction – Learn How our Hector-VR Driving Simulator is on the Road to Success
Thursday, September 19, 2019
2:00 – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Alicia Eugene is a passionate human services leader. She has over 18 years experience in the public, not-for-profit and private sectors in fields as diverse as corrections, homelessness, mental health, Indigenous services, disability and aged care. Alicia holds a B Justice with Distinction, Hons 1st class, GradBEducation and project management qualifications and has won a number of sector awards. She is passionate about innovation and applied research and is enjoying managing the Hector-VR project.
Rheta Fanizza

Rheta Fanizza

Executive Vice President, Residential & Community Programs, Baycrest Health Sciences

Oral Session 9 – LTC DESIGN
Baycrest’s LTC Smart Suites©
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Rheta oversees operations and growth of residential and community-based initiatives. She has over 20 years of senior executive experience within acute care, long-term care and community health sectors. Rheta has consulted for the MOHLTC and is an accreditation surveyor with Accreditation Canada. Rheta holds a B.Com and MBA from the Schulich School of Business at York University. Her passion for innovation and people-powered healthcare fuels her pursuit of creative solutions to complex challenges.
Stuart Feldman

Stuart Feldman

Canadian General Manager, PointClickCare

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Stuart Feldman’s biography coming soon.
Kim Durst-MacKenzie

Kim Durst-MacKenzie

Therapeutic Recreation Coordinator, Bruyère Continuing Care

Workshop 2 – “I don’t feel so alone anymore”: Innovative Programs to Enhance Resident Quality of Life and Increase VolunteerEngagement
Wednesday, September 18, 2019
11:00 – 12:00 pm
Kim Durst-Mackenzie is a Therapeutic Recreation Coordinator working at Bruyère Continuing Care. She graduated from the University of Waterloo in 1984 with a Bachelor of Arts, Honours in Recreation and Leisure Studies, Minor in Sociology, Co-operative Program. In the 32+ years at Bruyère Continuing Care, Kim has worked in Long-Term Care, Complex Continuing Care, Care of the Elderly and Rehabilitation and Palliative Care. She was awarded the Therapeutic Recreation Ontario (TRO) Advanced Practice Award in 2016 and continues to explore creative and innovative activities for residents and patients.
Michelle Fleming

Michelle Fleming

Knowledge Broker, Bruyère Centre for Learning, Research and Innovation in Long-Term Care

Workshop 2 – “I don’t feel so alone anymore”: Innovative Programs to Enhance Resident Quality of Life and Increase VolunteerEngagement
Wednesday, September 18, 2019
11:00 – 12:00 pm

Oral Session 16 – SERVING DIVERSE POPULATIONS
Diversity Practices to Enhance Life in Long-Term Care
Wednesday, September 18, 2019
3:15 – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm

Michelle is a Knowledge Broker at the Ontario Centre for Learning, Research and Innovation in Long-Term Care (CLRI) at Bruyère. Before joining the Ontario CLRI, Michelle spent twelve years in LTC as Manager of Social Services. As a Certified Eden Associate, Michelle lead the implementation of the Eden Alternative philosophy at a home in Vancouver, BC. Michelle has a BA (psychology), Social Service Worker Gerontology diploma, Certificate in LTC Management and a Lean Green Belt.
Nicoda Foster

Nicoda Foster

Project Manager, Sinai Health System

Oral Session 1 – ORGANIZATIONAL CULTURE CHANGE
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Oral Session 11 – Emergency Preparedness and Response
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Nicoda is the Project Manager for the Healthy Ageing and Geriatrics Program at Sinai Health System, in Toronto Canada. She received her Bachelor of Public Affairs and Policy Management from the Arthur Kroeger College of Public Affairs and Policy Management at Carleton University and a Masters of Public Health from the Dalla Lana School of Public Health at the University of Toronto. She is currently pursuing a Doctoral degree in Health Studies at McMaster University.

Celeste Fung

Medical Director, St. Patrick's Home of Ottawa

Oral Session 7 – OPTIMIZING THE HEALTH WORKFORCE
Building on a BASE™ of Success: An Exploration of The Five Factors Influencing the Success of An eConsult Service in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Dr. Celeste Fung is a primary care physician and the Medical Director for St. Patrick’s Home of Ottawa. She attended McGill University, where she earned her Bachelor of Science and Medical Degree (MD, CM) prior to completing her Family Medicine Residency at the University of Ottawa. Her practice has been primarily focused on care of the elderly, including experience in community geriatrics, geriatric rehab, convalescent/transitional care, respite care and long-term care.
Daniel Galessiere

Daniel Galessiere

Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care at Baycrest

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 12:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Daniel Galessiere, MScPT, BScKin is an interprofessional educator for the Ontario Centres for Learning, Research and Innovation in Long Term Care, at Baycrest. Daniel is currently involved in instructional design and facilitation of education to long term care staff, healthcare simulation and knowledge dissemination via workshop, seminar and conference presentations. Daniel has 12 years of physiotherapy experience as a clinician and preceptor in both the private clinic and geriatric hospital settings.
Mohamed Gazarin

Mohamed Gazarin

Chief Research Officer, Winchester District Memorial Hospital, Centre of Excellence for Rural Health and Education

Oral Session 7 – OPTIMIZING THE HEALTH WORKFORCE
Building on a BASE™ of Success: An Exploration of The Five Factors Influencing the Success of An eConsult Service in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Dr. Mohamed Gazarin is the Chief Research Officer at Winchester District Memorial Hospital, Centre of Excellence for rural health and education. Dr. Gazarin & his peers are currently building a rural research program at WDMH. His research interests have been in quality improvement, geriatrics, and health technology utilization. He is the Ottawa University QI lead & lecturer for family medicine residency program at Winchester District Memorial Hospital.
Josie-Lee Gibson

Josie-Lee Gibson

Education and Community Engagement Manager

Oral Session 23 – Enhancing Quality of Life Through Person-Centred Approaches
Person-Centred Approach to Care through the Eyes of a Resident
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Josie-Lee Gibson is the Education and Community Engagement Manager of the Ontario Association of Residents’ Councils – supporting Residents’ Councils from long-term care homes across the province of Ontario. Josie-Lee brings with her a strong education background obtained from McMaster University and has professional experience in various areas within the health care industry including community outreach, clinical research and most recently within retirement and long-term care.
Brent Gingerich

Brent Gingerich

Chairman & CEO of peopleCare Communities

Innovators’ Den
Tuesday, September 17, 2019
3:30 pm – 5:00 pm
Brent Gingerich a Social Entrepreneur is Chairman & CEO of peopleCare Communities. As a creator of senior living communities, peopleCare is celebrating 50 years in Ontario and has been recognized for being one of Canada’s most engaged employers, Canada’s50 Best Managed Companies, Workplace of the year by OLTCA and has earnedExemplary Standing with Accreditation Canada. Brent is passionate about growth, innovation and fostering a dynamic culture at peopleCare and in the entire sector.

Gwendolyn Graddy

Medical Director, PACE Southeast Michigan

Oral Session 5 – MODELS OF CARE AND PROGRAMS FOR VULNERABLE POPULATIONS
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Dr. Graddy joined the Henry Ford Health System (HFHS) in 1987. She is Chair of the National PACE Association’s Primary Care Subcommittee and is a Fellow in the American College of Physicians. She joined PACE Southeast Michigan in 2001. Special interests include Alzheimer’s disease and Aging and Wellness. Dr. Graddy completed her medical education at Wayne State University School of Medicine in 1984.
Deborah Green

Deborah Green

Registered Nurse, In Initiative.

POSTER PRESENTATION
POSTER #2 – Benefits of Implementing the OLTCA Spasticity Management Program in Ontario Long Term Care Homes – A Pilot Study

Wednesday, September 18, 2019
12:45 pm – 1:00 pm
Debbie is a Registered Nurse with 45 years of experience in Long Term Care sector. Previously Debbie has held the positions of Administrator, Director of Care and Nurse Clinician for various long term care home operators. Prior to joining In Initiative, she worked as an Application Specialist for computerized programs for Orders and Documentation in both United States as well as Canada. She has teaching experience with both Conestoga and Georgian Colleges and has received awards for the LINKS Conference in 2013 for Quality Outcome work and was a Delegates Choice Award winner at the OLTCA Applied Research Day in 2013.
Wendy Green

Wendy Green

Managing Vice President of Leadership Development, LeadingAge in Washington, D.C.

Global Ageing Network Leadership Retreat
Monday, September 16, 2019
8:30 am – 5:30 pm

Global Ageing Network Leadership Retreat (continued)
Tuesday, September 17, 2019
8:30 am – 4:30 pm

As managing vice president of leadership development, Wendy Green has led the design and implementation of the Leadership Academy curriculum for the past decade. She oversees the association’s leadership initiatives and uses her expertise in content development to create engaging education opportunities for leaders at every level.
Todd Hanson

Todd Hanson

Principal, JSA l Architects Interiors Planners

Oral Session 17 – HOME- & COMMUNITY-BASED SERVICES
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
As principal at JSA Inc, Todd focused his career on tailoring environments to the emotional and physical needs of disparate users. “It wasn’t until I became disabled that I could truly appreciate all that I didn’t comprehend in regards to barriers and accessibility.” With the onset of a neuromuscular disease, he discovered the realities of mobility impairments. Today, using an iPad to speak, Todd has become a passionate presenter on creating a more inclusive society.
Shoshana Helfenbaum

Shoshana Helfenbaum

Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care, Baycrest

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 2:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Workshop 19 – Collaborative Leadership Innovations: The Primacy of Relationship for Bringing out the Best in Teams to Transform Aging Care
Thursday, September 19, 2019
2:00 – 3:00 pm

As an Interprofessional Educator in the Ontario Centres for Learning, Research and Innovation in Long Term Care at Baycrest, Shoshana designs curriculum and educational methodology in support of relational-centred care. Recent work focuses on mindfulness, simulation and Appreciative Inquiry for knowledge mobilization and sustainable practice change on interprofessional teams. Shoshana`s career spans 20+ years in community, hospital and long-term care settings as a geriatric social worker, psychotherapist, gerontologist, clinical simulationist, instructional designer and eLearning strategist.

Anne-Marie Hill

Associate Professor, Research, Curtin University, School of Physiotherapy and Exercise Science

Oral Session 17: HOME- & COMMUNITY-BASED SERVICES
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm
Associate Professor Anne-Marie Hill (PhD, MSc, Graduate Diploma University Teaching, Post Grad Dip PT, B App PT,) is a full time research academic in the School of Physiotherapy and Exercise Science at Curtin University. She is an APA titled Gerontological physiotherapist (Australian Physiotherapy Association) and previous NHMRC early career fellow. She has already obtained over $6.9+M in research funding and has published widely in the field of falls prevention and physical activity for older people.
Loretta Hillier

Loretta Hillier

Program Manager, Osteoporosis Strategy in Long-Term Care and Research, Geriatric Education and Research In Aging Sciences (GERAS) Centre

POSTER PRESENTATION Poster #7 – Fracture Prevention: A New Tool for Fracture Risk Assessment and Management in Long-Term Care
Thursday, September 19, 2019
1:00 pm – 1:15 pm
Loretta Hillier, MA, has been involved in health services research and evaluation, and in particular health services for older adults for over 20 years. She is a Credentialed Evaluator with the Canadian Evaluation Society. In addition to her independent practice, she provides research and evaluation support to a number of initiatives of Geriatric Education and Research in Aging Sciences (GERAS) Centre, Hamilton Health Sciences Centre, and the Regional Geriatric Program central (RGPc), Hamilton. Loretta has evaluated a number of health services-related initiatives for older adults at local, provincial and national levels and across sectors. Loretta is currently the Program Manager for the Osteoporosis Strategy in Long-Term Care, facilitating research, evaluation, and knowledge translation of the Strategy’s various activities.
Shionne Hitchman

Shionne Hitchman

Research Assistant, Sinai Health System

Oral Session 11 – EMERGENCY PREPAREDNESS AND RESPONSE
Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Shionne is currently a research assistant for the Healthy Ageing and Geriatrics Program at Sinai Health System, in Toronto Canada. She received her Bachelor of Science in Life Sciences at Queen’s University. Her research is primarily focused on measuring levels of preparedness among older adults and the evaluation of programs that facilitate disaster preparedness among caregivers and health professionals.
Joanne Ho

Joanne Ho

Physician, McMaster University/GeriMedRisk/Schlegel Research Institute for Aging

Oral Session 7 – OPTIMIZING THE HEALTH WORKFORCE
Forging Collaboration and Improving Access To Geriatrics with eConsult: A Workshop for Clinicians Who Are “All Alone.”
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Dr. Joanne Ho is an internist, geriatrician and clinical pharmacologist who researches adverse drug events in the older individual using observational research and systematic review methodologies. She attended the University of British Columbia for her medical undergraduate degree and then completed residencies in internal medicine, geriatric medicine and clinical pharmacology at the University of Toronto. Her Masters of Science was completed at the Institute for Health Policy, Management and Evaluation during which time she participated in the Department of Medicine Eliot Phillipson Clinician Scientist Training Program at the University of Toronto. Dr. Ho recently completed a research fellowship with the Li Ka Shing Knowledge Institute through the University Of Toronto Division Of Geriatric Medicine and she is also an examiner with the Royal College of Physicians and Surgeons of Canada for Clinical Pharmacology and Toxicology. Dr. Ho is an adjunct scientist with ICES, and a Schlegel Clinical Research Scientist. Dr. Ho is an active medical staff member of Grand River Hospital and St. Mary’s General Hospital in Kitchener, ON where she provides inpatient geriatric medicine, internal medicine and clinical pharmacology consultation services. She is an Assistant Professor in the Department of Medicine, Division of Geriatric Medicine at McMaster University. Dr. Ho is the founder of GeriMedRisk, a geriatric pharmacology consultation and education service for clinicians in the Waterloo-Wellington Region.
Matthias Hoben

Matthias Hoben

Assistant Professor, Faculty of Nursing, University of Alberta

Oral Session 3 – The TREC (Translations Research in Elder Care) Program
Translating Research in Elder Care (TREC) – How longitudinal data can improve the long-term care system
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am- 11:20 am

Workshop 15 – Seniors – Adding Life to Years (SALTY): Pan Canadian Research Informing Quality of Life for Older Adults Living in Residential Long Term Care
Wednesday, September 18, 2019
3:15 pm- 4:15 pm

Dr. Matthias Hoben has been trained as a Registered Nurse in Germany and holds a MSc and PhD in Health and Nursing. He is currently an Assistant Professor in the Faculty of Nursing at the University of Alberta. His major research focus is quality improvement and knowledge translation in long-term care (LTC). Specifically, his research has encompassed topics like oral health assessment and practice in LTC, and quality of end of life care.
Chris Hodgson

Chris Hodgson

Founder, The Pivt

Innovators’ Den
Tuesday, September 17, 2019
3:30 pm – 5:00 pm
Chris Hodgson is a CABHI Board member with 25+ years of experience building and growing companies in the Internet, retail and technology industries. He has been a founding member of two successful start-up ventures. Chris recently built a new Enterprise Partnership and Analytics team at RBC Ventures, a corporate incubator within Canada’s largest bank. Previously, Chris led the Canadian Retail, Telco and Tech business at Google – advising C-Level executives at Canada’s major brands on digital strategy, managing through the complexity of technical innovation and shifts in consumers behaviour. Chris is also the co-founder of KidStart – a VC-backed, UK based, consumer loyalty program – and held various roles at Computacenter, a FTSE 250 IT company based in the UK. Chris also spent four years at Accenture (UK) advising European communication and high tech clients on their business strategy.
Ben Horan

Ben Horan

Associate Professor, Deakin University

Oral Session 22 – CONSUMER TECHNOLOGY
Steering Seniors in The Right Direction – Learn How Our Hector-VR Driving Simulator is on The Road to Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
A/Prof Ben Horan is Director of the Deakin University Virtual Reality Research and Development Laboratory, which is a cutting-edge facility with a team of Virtual Reality experts. The Laboratory is fast gaining a strong reputation in Virtual Reality and Augmented Reality Research and Development and working with a number of research collaborators including the University of Malaya, Seoul National University, and industry partners McLean Care and the Department of Environment, Land, Water, and Planning (DELWP).
Jiří Horecký

Jiří Horecký

President, European Ageing Network

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Jiří Horecký’s biography coming soon.
Terence Huang

Terence Huang

Director of Director of Future Lab One, Quanta Research Institute

Workshop 10 – Global Innovative Solutions for Canadian Long Term CareDementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Terence Huang is the Director of Future Lab One at Quanta Research Institute and he also heads the User Experience group for the healthcare solution BU at Quanta Computer, the world’s largest computer ODM company. The particular Quanta team is dedicated to creating patient-centric solutions (such as smart devices and platforms for smart hospital, telemedicine, and remote home care) with advanced technologies and user-friendly designs to enable transformative, intelligent, more efficient, and cost-effective care delivery at the hospitals and to the homes. Through collaboration with care providers and global partners such as Baycrest / CABHI in Toronto, Terence and his colleagues strive to bring about world-leading innovations for a better future of healthcare for both geriatric and general populations.
Bella Iomdina

Bella Iomdina

Regional Manager Clinical Services, Revera LTC Inc.

POSTER PRESENTATION
Poster #4 – Wellness in Long Term Care: using Resident Assessment Instrument to Support and Evaluate Reduction of Use of Antipsychotic Medications
Wednesday, September 18, 2019
1:15 pm – 1:30 pm
Bella is a Registered Nurse who graduated from the University of Manitoba with a Master of Nursing degree. Bella has 17 years of experience in nursing, including teaching, administration, education, and research. Bella is a Regional Manager of Clinical Services in Revera Manitoba Long Term Care, with the focus on utilization of the Resident Assessment Instrument to support wellness and healthy aging.
Melanie James

Melanie James

Recreation Consultant, Schlegel Villages

Workshop 11 – The Futures So Bright – The Intersection of Technology and Aging
Wednesday, September 18, 2019
3:15 – 4:15 pm
Recreation Consultant at Schlegel Villages, she supports the Directors of Recreation and the village recreation teams along with some of the contract team members (i.e.; Horticulture Therapist, Music Therapist, Volunteer Co-ordinators, Social Service Co-ordinators and Chaplains). To help support the recreation team, she facilitates key education and training, leads the development and updating of organizational policies and procedures, introduces and supports new recreation and leisure opportunities.
Andrew Jamieson

Andrew Jamieson

Learning and Organisational Development Manager, Benetas, Australia

Oral Session 1 – ORGANIZATIONAL CULTURE CHANGE
From Training to Learning at Benetas – Our Journey
Wednesday, September 18, 2019
11:00 pm – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Andrew Jamieson is a learning and organisational development professional with over 20 years’ experience in a diverse range of industries. In 2014 Andrew joined Benetas to establish an organisation wide, contemporary learning and development function. His role now includes organisational development initiatives such as diversity and inclusion, succession planning, recognition and reward, employee engagement, clinical capability, and the Pastoral Care function. Andrew’s interests and expertise include learning technology, learning on demand, coaching, and change leadership.
Thomas Jelley

Thomas Jelley

Vice President, Sodexo Institute for Quality of Life

Workshop 13 – Best Practices Using the Five Senses
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Leads Sodexo’s think-tank on quality of life. Frequent speaker with businesses and academics in the UK, US, Brazil, Chile, Canada, Belgium, France, India and Singapore.

Related research:

  • Intergenerational learning in the workplace
  • Loneliness in healthcare and elderly care o dementia and quality of life
  • Working in proximity to those close to the end of life; euthanasia and physician-assisted dying
  • Key lessons from the OECD Better Life Index
Stephen Johnston

Stephen Johnston

Co-founder, Aging2.0

Workshop 10 – Global Innovative Solutions for Canadian Long Term CareDementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Stephen Johnston is Co-founder of Aging2.0, a US-based global network for innovation in ageing, with 30,000 members across 91 volunteer-run local chapters in 24 countries. He is Founder of Fordcastle, a UK-based, globally-focused innovation consultancy that operates at the intersection of innovation and impact. He is the co-author of Growth Champions (Wiley, 2012) and serves on a number of non-profit boards. Stephen studied Economics at Cambridge University and has an MBA from Harvard Business School, where he was a Fulbright Scholar.
Pamela Kaufmann

Pamela Kaufmann

Partner, Hanson Bridgett LLP

Oral Session 11 – EMERGENCY PREPAREDNESS AND RESPONSE
Anticipating and Managing Violence in Senior Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Pam Kaufmann is a partner at the San Francisco law firm of Hanson, Bridgett LLP. For 30 years, she has devoted her practice to advising senior care and health care providers on issues ranging from tax-exempt law and corporate structuring to discrimination, end-of-life issues, dementia, legal capacity, mental health issues, and guns in senior care. Pam is a member and past Chair of the LeadingAge Legal Committee and a past director of LeadingAge California.
Dr. Janice Keefe

Dr. Janice Keefe

Professor, Mount Saint Vincent University

Workshop 15 – Seniors – Adding Life to Years (SALTY): Pan Canadian Research Informing Quality of Life for Older Adults Living in Residential Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Janice Keefe, PhD is Professor/Chair of Family Studies and Gerontology and Director of the Nova Scotia Centre on Aging at Mount Saint Vincent University and an adjunct Professor in Medicine, Dalhousie. She is Scientific Director of Seniors: Adding Life to Years (SALTY) a national team to improve the quality of life for residents in long term care in Canada (2016-20) and Lead Investigator on How approaches to care shape the pathways of older adult home care clients (2018-22) – both funded by the Canadian Institute of Health Research (CIHR). She recently chaired the Ministerial Expert Panel on Long Term Care for Nova Scotia. Dr. Keefe teaches in the MA and BA Programs in Family Studies and Gerontology and provides mentorship and supervision to many graduate students and post–doctoral fellows.
Heather Keller

Heather Keller

Schlegel Research Chair, Nutrition & Aging, Schlegel-University of Waterloo Research Institute for Aging

POSTER PRESENTATION
Poster #3 – Enhancing Food in Long Term Care: Phase 1 Identifying Enrichment Opportunities
Wednesday, September 18, 2019
1:00 pm – 1:15 pm
Heather Keller RD PhD is the Schlegel Research Chair in Nutrition & Aging at the University of Waterloo. Research programs cross the continuum of care and are focused on improving the nutritional status and food intake of older adults. Research in residential and long term care is focused on improving the nutritional and sensory quality of food, as well as enhancing the mealtime experience for residents, family members and staff.

Bilal Khan

Research Associate, SE Health Research Centre

Workshop 9 – Co-Designing Tools to Support Partnerships in The Dementia Care Triad with Care Providers, Caregivers and Persons with Dementia
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Bilal Khan’s biography coming soon.
Jaimie Killingbeck

Jaimie Killingbeck

Director of Quality and Innovation, Schlegel Villages

Workshop 12 – Developing a Practical Framework for Measuring Culture Change in Ontario Long-term Care Homes – A Pilot Project
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Jaimie Killingbeck began her journey with Schlegel Villages in 2003 as a Kinesiologist at the Village of Riverside Glen, and became the Program for Active Living Coordinator for the organization in 2011. In her role as Director of Quality & Innovation, she supports the villages with quality improvement and quality assurance initiatives. Jaimie is passionate about enhancing the experience of residents and teams and sharing her knowledge through clinical and educational support.
Dr. Emi Kiyota

Dr. Emi Kiyota

Founder and President, IBASHO

Workshop 4 – Are Secure Neighbourhoods in Long Term Care Helping or Harming?
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm

Emi Kiyota, Ph.D.
Dr. Emi Kiyota is the founder of Ibasho, socially-integrated, sustainable communities that value their elders. She is an environmental gerontologist and a consultant who implements person-centered care in long-term care facilities and hospitals globally. Her current interest is to create socially-integrated and resilient cities where elders are able to live in their communities and be engaged. She has published journal articles and book chapters and serves on the board of directors of Global Aging Network. She has been awarded fellowships to investigate this topic including the Loeb Fellowship at the Graduate School of Design at Harvard University, Rockefeller Bellagio Residency Fellowship, and Atlantic Fellowship for Equity in Brain Health at the Global Brain Health Institute at UCSF.
Jill Knowlton

Jill Knowlton

Chief Operating Officer, Primacare Living Solutions Inc.

Workshop 1 – The Albert Project™: Can Virtual Reality Simulation Reduce Depression and Agitation in Long Term Care Residents with Moderate to Severe Dementia?
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Jill Knowlton’s impeccable reputation as an experienced visionary leader and highly effective executor in Ontario’s LTC sector is built on 35 years of dedication and commitment to high quality compassionate care and service. As Chief Operating Officer for primacare™, Jill is responsible for daily operations and transformational change across the organization. A member of the OLTCA Board of Directors, Jill is frequently called upon to engage in collaborative projects with government, university and health-sector partners.
Anthony Laflen

Anthony Laflen

Director of Data Analytics, Consonus Healthcare / Marquis Companies

Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
As the Director of Data Analytics, Anthony applies his statistical background skills to helping facilities capture market share and demonstrate an ability to meet pay-for-performance measures. He has a knack for analyzing and transforming it into something accessible and indispensable, a vital tool for making timely corporate decisions and improving quality and service. An accomplished presenter, his topics include reducing readmissions, measuring market share, increasing census and revenues, visualizing complex data and understanding values-based marketing.
Susan LaGrange

Susan LaGrange

Director of Education, Pathway Health Services

Oral Session 4 – DATA TO DRIVE QUALITY
A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Ms. LaGrange’s 25+ years of experience includes a diverse range of positions such as Director of Nursing, Administrator, and Consultant. Her successful career includes extensive leadership roles in which her knowledge and expertise have assisted organizations in regulatory, clinical and operational turn-a-rounds. She is a national speaker on health care and is a clinical thought leader. Ms. LaGrange is also a Certified INTERACT Champion Master Trainer.
Vicki Lau

Vicki Lau

Elder Life Specialist, Sinai Health System

Oral Session 1 – ORGANIZATIONAL CULTURE CHANGE
Building on a BASE™ of Success: An Exploration of the Five Factors Influencing the Success of an eConsult Service in Long-Term Care
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Vicki is the Elder Life Specialist at Mount Sinai Hospital where she is responsible for the MAUVE (Maximizing Aging Using Volunteer Engagement) program. Vicki is a Recreation Therapist and has worked with older adults in various settings including long-term care, geriatric psychiatry, palliative care, and in the community. She has previously presented about the MAUVE program at the annual NICHE (Nurses Improving Care for Healthsystem Elders) Conference and the annual TRO (Therapeutic Recreation Ontario) Conference.
Dan Levitt

Dan Levitt

Executive Director, Adjunct Professor, Tabor Village, UBC, SFU

Workshop 14 – Disrupt Aging: Five Innovative Lessons Learned from the Global Aging Network
Wednesday, April 3, 2019
3:15 pm – 4:15 pm
Dan Levitt is a world-renowned advocate and educator for advancing senior care and wellness in old age. He is a gerontologist; TEDx Speaker; Executive Director, Tabor Village; Adjunct Professor at UBC and SFU; and a board member of the Global Aging Network As n acclaimed professional speaker, he has delivered inspiring keynote speeches impacting thousands of people on four continents inspiring the transformation of the way seniors experience the aging journey.
Jessica Luh Kin

Jessica Luh Kin

Director of the Resident Experience, Schlegel Villages

Workshop 11 – The Futures So Bright – The Intersection of Technology and Aging
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Jessica is a key component of Schlegel Villages’ ongoing efforts to change the culture of aging.  She is the lead designer of the organization’s education events and conferences and co-chairs the organization’s Culture Change Support Advisory Committee. She also is the lead for LIVING In My Today, a Schlegel Villages signature program developed in collaboration with people living with dementia, family members, team members, leaders, and with community partners (e.g., MAREP and Schlegel-UW RIA) and Connect the Dots, a unique customer experience training program developed to provide team members with the service skills and knowledge required to create an exceptional and meaningful experience. Currently she sits on the ORCA Dementia Task Force and is a Pioneer Network Executive Board Member.
Heather Luth

Heather Luth

Director of the Resident Experience, Schlegel Villages

Workshop 4 – Are Secure Neighbourhoods in Long Term Care Helping or Harming?
Wednesday, September 18, 2019
11:00 am – 12:00 pm
As the Dementia Program Coordinator for Schlegel Villages, Heather focuses on working collaboratively to explore and develop practices to honour and support the well-being of persons living with dementia. Years of leadership in Recreation and Volunteer management have influenced her commitment to a relational approach that values each person’s story and strengths. Heather enjoys facilitating learning opportunities that empower care partners with relational skills designed to foster moments of meaningful connection and purpose.
Jan Luursema

Jan Luursema

Management Consultant, MaPaLaNa

Oral Session 18 – COMMUNITY ENGAGEMENT
Future-Oriented Building Design for Citizens With Dementia, Based on Inclusion in the Built Environment
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Managing professionals and managing organizations in healthcare and public housing are my specializations. My themes are: the future, strategy and cooperation and the associated development of people. In short ‘Entrepreneurship with people’. I have ideas about that, which I set out in plans and strategies. “Inspire, motivate and challenge people to get more out of themselves. I’m good at that. And in the meantime I know a lot about healthcare real estate!

Tanya Mac Donald

Senior Improvement Lead, Canadian Foundation for Healthcare Improvement

Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Tanya Mac Donald is a physiotherapist by training with a Master’s in Epidemiology and Community Medicine. She has extensive clinical experience in large teaching facilities and has been working in quality improvement in healthcare for the past 7 years.
Mohammad Mahoor

Mohammad Mahoor

Associate Professor, Department of Electrical & Computer Engineering, University of Denver

Workshop 18 – Social Connectivity: Enhancing Wellness Through Technology
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Dr. Mohammad Mahoor graduated with a Ph.D. in electrical and computer engineering from the University of Miami, with undergraduate and master’s degrees from Iran. Dr. Mahoor is co-founder and president of DreamFace Tech, LLC, an organization that is committed to fully develop the “Ryan CompanionBot”, helping people with dementia. Dr. Mahoor has had his work published in numerous scholarly publications and has been interviewed by multimedia organizations such as Forbes online.

Tabassum Majid

Tabassum Majid

Executive Director, InteGrace Institute

Oral Session 6 – GLOBAL INSIGHTS
Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Dr. Tabassum Majid has had both a personal and professional passion in caregiver-care recipient dyads in Alzheimer’s disease and related dementias since she was a caregiver for her grandparents. A native Marylander, Dr. Majid received her Bachelor of Science degree from the University of Maryland, Baltimore County concentrating in an interdisciplinary approach to Neurodegenerative Disorders of the Aged. She then gained expertise in the pathology, imaging, and biology of dementia from both pre-clinical and clinical perspectives in Houston, TX, where she earned her PhD from Baylor College of Medicine in Translational Biology and Molecular Medicine. She then returned to Maryland to complete a fellowship at the University of Maryland, School of Pharmacy researching care management decisions with caregivers and individuals with dementia.

Since her return to Maryland, Dr. Majid has taught, mentored, and supervised many undergraduate and graduate students in her capacity as an Adjunct Faculty member with the Interdisciplinary Studies department at UMBC and in her roles at the lntegrace Institute, where she is currently the Executive Director. Her research philosophy and body of work is currently helping to provide an evidence base to evaluate both health services and social programs tailored to the needs of both caregivers and their care recipients at the lntegrace Communities. The lntegrace Institute is a nationally recognized not-for-profit organization focused on participatory research, evidence-education, and meaningful partnerships for all those impacted by neurocognitive disorders. Dr. Majid is a member of the Alzheimer’s & Dementia Disparities Engagement Network convened by USAgainstAlzheimer’s and an appointed member of the Maryland Governor’s Council on Alzheimer’s Disease and Related Disorders, which contributes to the development and implementation of the Maryland State Plan. Dr. Majid has several published scientific articles on her work and a book chapter on her personal story and continues to elevate the work of the Institute to be patient-centered and based in real-world outcomes for caregivers and professionals alike.

Jennifer Major

Senior Improvement Lead, Canadian Foundation for Healthcare Improvement

Oral Session 21ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Jennifer Major is a Senior Improvement Lead with the Canadian Foundation for Healthcare Improvement. She has extensive experience in spread, scaling, and sustaining innovations in many provinces across Canada.

Gem Maravilla

Gem Maravilla

Quality Coordinator, Kensington Health

POSTER PRESENTATION
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm
Gem is a member of the Quality Team at Kensington Health. She has previous experience in customer service, office administration and standardized clinical documentation in health care. She has supported multiple healthcare organizations in implementing standard workflows through quality control of evidence-based checklists. Gem is currently the project lead for organizing Kensington Health’s annual Quality Day.
Darla Matheson

Darla Matheson

Director of Quality and Risk, Kensington Health

POSTER PRESENTATION
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm
Darla Matheson is an RN who has worked in Long Term Care for 22 years. She currently is the Director of Quality & Risk at Kensington Health in Toronto. She and her team work with the eight Kensington entities to improve care and services in the areas of community social support, long-term care, residential hospice, ambulatory health, eye tissue banking and diagnostic imaging. Building capacity for a quality culture is a goal of this team.
James Mayer

James Mayer

Manager, Health Innovations at the Centre for Aging and Brain Health Innovation

Innovators’ Den
Tuesday, September 17, 2019
3:30 pm – 5:00 pm

James is currently the Manager, Health Innovations at the Centre for Aging and Brain Health Innovation. James is responsible for accelerating innovative solutions from around the world that will optimize the cognitive, emotional, and physical wellbeing of older adults. He brings significant experience in healthcare innovation, venture services, startups/early-stage companies, management consulting, and strategic planning across the healthcare continuum.

Kate McCormack

Kate McCormack

Executive Director People, Learning & Culture, Mercy Health

Oral Session 1 – ORGANIZATIONAL CULTURE CHANGE
The Mercy Way – Small Household Living
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Having over 20 years’ experience in HR across retail, logistics and health, Kate holds a Graduate Diploma, Masters of Business in Industrial Relations and Human Resource Management from RMIT University/Grenoble Ecole de Management France, and has also undertaken Executive study at London and Harvard Business Schools. Kate is responsible for the People strategy at Mercy Health. She is passionate about workplace Diversity and Equity and is the recipient of many business awards.

Dr. Katherine McGilton

Dr. Katherine McGilton

Senior Scientist, Toronto Rehabilitation Institution - University Health Network.

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Dr. McGilton is a Senior Scientist at Toronto Rehabilitation Institution – University Health Network. She holds cross appointments as a Professor at the Lawrence S. Bloomberg Faculty of Nursing and the Graduate Department of Rehabilitation Sciences at the University of Toronto.

Her research program is focused on two primary interests:
1) the development and application of outcome measures in gerontological practice, and
2) development of intervention studies that focus on enhancing relationships between nursing staff and clients and between staff and their supervisors.

A former Career Scientist with the Ontario Ministry of Health and Long-Term Care, Dr. McGilton holds a PhD in Nursing from the University of Toronto.

Lynn McNeely

Senior Research Associate, SE Health

Oral Session 4 – DATA TO DRIVE QUALITY
Exploring the Profile of Personal Support Workers
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

 

Lynn McNeely is the Manager of Health Workforce Information at the Canadian Institute for Health Information (CIHI). She leads a team that collects and reports on health workforce in Canada at both record and aggregate levels. Prior to joining this team, Lynn has led projects that involve connecting business and IT systems in the access and use of standardized health information. Lynn is a Registered Nurse by training where she gained clinical experience in acute, ambulatory and community sectors.
Heather McNeil

Heather McNeil

Senior Research Associate, SE Health

Workshop 9 – Co-Designing Tools to Support Partnerships in the Dementia Care Triad with Care Providers, Caregivers and Persons with Dementia
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

POSTER PRESENTATION
POSTER #5 – Towards a Life Course Approach to the Organization & Delivery of Dementia Care: The Preferences, Strengths, and Need-based (PSN) Model of Dementia Care
Thursday, September 19, 2019
12:30 pm – 1:45 pm

Heather is passionate about partnering with older adults and caregivers to improve their quality of life through innovations in the systems that support them. As a Senior Research Associate, Heather’s role with the SE Research Centre is to lead the development and implementation of health services research projects within our priority research fields. Prior to joining SE Health, Heather completed her PhD in the University of Waterloo’s Health, Aging, and Well-being program. During this time, as a research associate with the Heather co-created the Seniors Helping as Research Partners (SHARP) Group to build meaningful partnerships with older adults and caregivers in the community. She has expertise in patient and community engagement, health innovation for older adults, patient experience, qualitative and mixed methods, and knowledge translation and exchange.  Her dissertation, The ECOTECH project, funded through the AGE-WELL Canadian Network Centre of Excellence focused on the engagement of older adults and their caregivers in regional health innovation ecosystems.

To create balance in her life, Heather enjoys spending time with family and friends, hiking and practicing yoga. Follow Heather on Twitter @h_mcneilUW

Eric McRoberts

Eric McRoberts

Partner, RLPS Architects

Oral Session 12 – TRENDS IN RETIREMENT LIVING
Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Eric has spent his entire career designing environments for seniors in the United States that are both residential and have strong connections to the outdoors. He understands the impact that thoughtful design can have on quality of life and wellness. He has served as a speaker and panel member at state, national and international conferences, and in 2010 was the national chairperson of the American Institute of Architects (AIA) Design for Aging Knowledge Community.

Jennifer Mendez

Jennifer Mendez

Associate Professor, Wayne State University School of Medicine

Oral Session 5 – MODELS OF CARE AND PROGRAMS FOR VULNERABLE POPULATIONS
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Oral Session 17-  HOME- & COMMUNITY-BASED SERVICES
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm

Jennifer C. Mendez, Ph.D., is an Associate Professor in Internal Medicine and Director, Community Engagement Program at Wayne State University School of Medicine. Dr. Mendez received her doctorate in Educational Administration at Marquette University, Wisconsin and a Masters in Educational Administration from Philippine Christian University in Manila. Bachelors in Arts and Education are from the University of Karachi in Pakistan. Dr. Mendez focuses on aging, health and social issues in the Metro Detroit area.
Prof. Julienne Meyer

Prof. Julienne Meyer

Executive Director of My Home Life, City, University London, UK

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Professor Julienne Meyer CBE is a registered nurse and qualified teacher, who leads Research and Development in Care for Older People at City, University of London. Julienne uses collaborative approaches to bring about whole systems change and reflect on the lessons learnt from attempts to improve practice. Her style of working is evidence-based, relationship-centred, appreciative, and action oriented. Over the last 20 years, she has worked in a variety of different settings (health, social care, and housing; general and mental health; primary, secondary and tertiary care) and across a number of traditional boundaries (public and private; policy and practice; research and education). She is best known for her work in care homes and is Executive Director of My Home Life Programme (MHL) a UK-wide initiative to promote quality of life for those living, dying, visiting and working in care homes for older people (www.myhomelife.org.uk). MHL is led by City, University of London in collaboration with Age UK and has the support of the Relatives and Residents’ Association and all the national provider organisations that represent care homes across the UK.

Julienne has an international reputation for expertise in action research, qualitative methods and aged care. She is Vice Chair of the Global Ageing Network and holds Visiting Professorships with the University of South Australia and Griffith University, Australia. She is a member of the International Scientific Advisory Committee for Translating Research into Elder Care (University of Alberta) and Better Health for Residents in Care Homes (University of Bradford.

Nationally she is the Co-ordinator of the National Care Home Research and Development Forum, was an invited commissioner on the Commission for Residential Care and Commission of Hospital Care for Frail Older People, and is currently collaborating with the King’s Fund on their Care homes, housing, health and social care: learning network.

Raquel Meyer

Raquel Meyer

Manager, Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Presentation 1: 11:00 am – 11:20 am
and
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 12:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Workshop 19 – Collaborative Leadership Innovations: The Primacy of Relationship for Bringing Best out in your Teams and Transforming Aging Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Raquel Meyer RN PhD manages the Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest with a focus on design and evaluation of educational innovations to enhance interprofessional care. Her nursing career includes 15 years with University of Toronto’s Nursing Health Services Research Unit where she completed her doctorate and an early career research award. Her expertise integrates the areas of educational innovation, human resources, leadership, health policy and care delivery models.

Jennifer Moles

Jennifer Moles

Manager, Innovation Procurement, Ontario Centres of Excellence

Oral Session 22 – CONSUMER TECHNOLOGY
Supporting Aging Through Technology
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Jennifer is Program Manager at OCE and her recent efforts have focused on innovation adoption while helping to build institutional capacity in Innovation Procurement. She brings over seventeen years of program management experience, providing strategic and operational leadership to deliver on outcomes, managing over $50M in program funding in health and education technology innovations.

Prior to joining OCE, in2011, Jennifer was intimately involved in the early development and subsequent evolution of the Health Technology Exchange (HTX), supported by the Government of Ontario, that facilitated connections in the Medical and Assistive Technologies. She played a key role in securing over $30 million in programming funding to support commercialization activities in the sector.

Jennifer holds a Mini-MBA from McGill University, a Post-Diploma in Marketing Management from Centennial College, and a Diploma in Advertising from Cambrian College.

Jane Mosley

Nursing Professor, George Brown College, Sally Horsfall Eaton School of Nursing

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Jane Mosley RN, MScN is Faculty at Sally Horsfall Eaton School of Nursing George Brown College and Adjunct Lecturer at University of Toronto Bloomberg Faculty of Nursing. Jane has extensive experience as a healthcare executive most recently as Vice President, Chief Nursing Executive at Women’s College Hospital, a role she held for over 7 years. She has a passion for seniors’ care and supporting long-term care staff with innovative educational experiences.

Alfiya Mukharyamova

Alfiya Mukharyamova

Research Assistant, Sinai Health System

Oral Session 1 – ORGANIZATIONAL CULTURE CHANGE
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Alfiya is a second-year medical student at McGill University in Montréal, Quebec. She enjoys volunteering and working with older adults and is interested in pursuing a career in Geriatrics. She started her involvement with the MAUVE+ program as the Savlov/Schmidt Summer Scholar in 2018.

Cyrelle Muskat

Cyrelle Muskat

Director, Quality Transformation & Performance Improvement, Seniors Quality Leap Initiative

Oral Session 23 – Enhancing Quality of Life Through Person-Centred Approaches
Taking a collaborative, Resident-Centred Approach to Social Engagement in Long Term Care

Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:40 pm – 3:00 pm

 

Cyrelle Muskat is the Director of Quality Transformation at Baycrest. She is also the Manager of the Seniors Quality Leap Initiative, a quality improvement consortium comprised of 15 long-term care facilities across Canada and the United States. In this capacity, she leads SQLI’s strategy execution, including the design and implementation of a novel improvement approach for long-term care. Cyrelle has a MHA from Dalhousie University, a Certificate of Quality Improvement and is Lean certified.

Roger Myers

Director, Quality Transformation & Performance Improvement, Seniors Quality Leap Initiative

Oral Session 5 – MODELS OF CARE AND PROGRAMS FOR VULNERABLE POPULATIONS
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Roger Myers joined PVM in 1992 as CEO, a non-profit founded in 1945, serving over 5,500 seniors in 33 communities. His responsibilities include strategic leadership, governance, advocacy and collaborations. Past Executive Director of Masonic Pathways (1984-1992). Other positions: CEO at Brent General Hospital, Administrator-Boulevard Temple United Methodist Retirement Community etc., Mr. Myers serves on national, state and local boards. He received his Bachelor of Science and Master of Public Administration degrees from Western Michigan University.

Ric Myers

Ric Myers

Director of Sales, Willow Valley Communities

Oral Session 12 – TRENDS IN RETIREMENT LIVING
Live Small to Live Big: Design Strategies for Big Living in Small Spaces

Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Ric is the Director of Sales at Willow Valley, a life plan community located in Lancaster, Pennsylvania. He has over 25 years of operational, sales, hospitality and real estate experience from communities in the west and across the eastern United States seaboard. Ric is passionate about exemplary customer service. Ric regularly speaks to living big in small spaces to his residents and prospects, using his home as a case study.

Francis N. Njuakom

Francis N. Njuakom

Director, Community Development Volunteers for Technical Assistance (CDVTA) Cameroon

Workshop 16 – Empowering Elders Through Home Based Care in Cameroon
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Francis Njuakom Nchii is a Cameroonian and holds certificates in social work, community development, social gerontology, advocacy and leadership. Director of Community Development Volunteers for Technical Assistance (CDVTA), Cameroon’s leading eldercare organization, Francis serves on the Board of the International Federation on Ageing (IFA) and a Commonwealth association for the Ageing Ambassador. He served as coordinator of Nouvelle Planete Swiss projects in Cameroon for 10 years (2008-2018). Francis has chaired and presented papers on ageing issues in many international conferences across Europe, Australia, USA and Africa. He was awarded the Sheila McKechnie 2008 International Campaigner Award at Number 10 Downing Street, London, by Gordon Brown, the then UK Prime Minister and in 2017 awarded the Positive Ageing Image Award, by LeadingAge Georgia, USA. 4 years ago, the government of Cameroon conferred on him the status of ‘Knight of Cameroon National Order of Valour’ for his over 24 years of community development leadership at the grassroots level in Cameroon. Francis is married & has 3 girls and 2 boys.
Ruth Neeman

Ruth Neeman

Principal, LWDA Design INBc.

Oral Session 17 – HOME- & COMMUNITY-BASED SERVICES
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm

Principal and director of the Senior Environments Design Studio at LWDA, with over 35 years of experience focusing exclusively on environments that enable elders and support aging with dignity.

Ruth’s interest in the impact of appropriate environments on well-being of elders, has led her to serve as the Co-Chair of the Design for Aging committee of the Boston Society of Architects, contributing to education and exchange of ideas among architects, designers, scientists, regulators and owners.

Prof. Dr. Katharina Oleksiw

Prof. Dr. Katharina Oleksiw

FH-Prof. Dr, Senior Lecture of Nursing Science, Carinthia University of Applied Sciences

Oral Session 16 – SERVING DIVERSE POPULATION
What Do You Know About the Needs, Rituals and Taboos of Other Cultures in Terms of Urinary and Fecal Incontinence?
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm

• since 2012 professor for care sciences at Carinthia University of Applied Sciences, Kärnten
• 2009-2012 professor for nursing and classification at the West Saxon University of Applied Sciences of Zwickau
• 2002 PhD of Philosophy at the University of Oldenburg
• 1989 Diploma of Adult Education at the University of Oldenburg
• 1978 Nurse

Jill Oliver

Jill Oliver

Community Ethicist, William Osler Health System

Oral Session 10 – DEMENTIA AND SEXUALITY
Sexual Activity & Ethics in Long-Term Care: When is it your business?
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Dr. Jill Oliver is a Health Care Ethicist whose expertise focuses on consent, capacity, substitute decision making, and end-of-life issues as they arise in long-term care settings. Jill has a PhD in Philosophy from the University of Waterloo, an Academic Fellowship in Clinical and Organizational Ethics from the University of Toronto Joint Centre for Bioethics, and has also completed internships in Clinical Ethics at both Baycrest Centre for Geriatric Care, and William Osler Health System. Jill is currently leading the PoET (Prevention of Error-based Transfers) Project, an Ethics Quality Improvement Project for William Osler Health System.

Zsofia Orosz

Zsofia Orosz

Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère

Workshop 19 – Collaborative Leadership Innovations: The Primacy of Relationship for Bringing Out the Best in Teams to Transform Aging Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Zsofia Orosz is the manager at the Ontario Centres for Learning, Research and Innovation in Long-term Care at Bruyère. Previously, she researched designated specialized units and worked on special projects at Bruyère’s two LTC homes. She also worked at the regional community and long-term care coordinator at the Champlain Regional Stroke Network and at the International Development Research Centre on a team that managed research grants related to social and ecological determinants of health.
Cheryl Osawabine-Peltier

Cheryl Osawabine-Peltier

Administrator, Wikwemikong Nursing Home

Oral Session 16 – SERVING DIVERSE POPULATIONS
Supporting the Health and Well-Being of Indigenous Residents in Long-Term Care

Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Cheryl Osawabine-Peltier has experience in the tourism, childcare, property management and long-term care industries. Over the last five years Cheryl has been working for her home community as the Administrator of the Wikwemikong Nursing Home. Previously Cheryl worked as the Rental Property Manager and has been a member of the Health Services and Governance Committees. She was also previously a Board Member for the Police Services, serving as its President. Cheryl is currently a member of the Ontario Caring Advisory Circle which guides the Ontario CLRI’s Supporting Indigenous Culture in Long-Term Care initiative.
Martin Pacino

Martin Pacino

Senior Director of Research & Insights, The MSR Group

Oral Session 12 – TRENDS IN RETIREMENT LIVING
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Marty has 19 years of experience in project/survey design, sample management, operations, analysis/reporting, qualitative research, consulting and business intelligence. He has experience in most verticals, particularly healthcare, retail, tech, automotive and agency partnership. He began his career as a researcher for The Gallup Organization before moving onto Opinion Research Corporation and, most recently, expanding his expertise to include areas of big data and business intelligence as an industry analyst for The Data Warehouse Institute.

Tracy Paine

Tracy Paine

Deputy Chief Executive/ Development Director, Belong

Oral Session 9 – LTC DESIGN
Belong – Your Life, Your Pace, Your way?
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Tracy has been at the forefront of the creation of Belong villages – an award-winning community village model that aims to provide the very best in accommodation, services, support and community facilities, designed around the needs of people living with dementia.

Tracy was awarded a Winston Churchill Memorial Trust Travel Fellowship in 2016 enabling her to visit aged care facilities in Australia, Europe and the USA, .She ensures that all learning is put into practice.

Vincenzo Paolino

Vincenzo Paolino

Founder, queerAltern (Zurich, Switzerland)

Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Oral Session 23 – Enhancing Quality of Life Through Person-Centred Approaches
Me in a Nursing Home – No Way!

Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Vincenzo Paolino, RN, MSc Management of Health Care Organizations, BSc Psychology, BSc General Management and Management of NPOs (*1965 in Munich) is a certified specialist in geriatric care equipped with entrepreneurial spirit. He has a background in care management as well as business economy. Extended leadership experience and continued education enable him to lead companies in the field of long-term care with sustained success. He serves as the Treasurer for the Global Ageing Network. After studying psychology from 1986 to 1988 in Munich he chooses to complete an apprenticeship in psychiatric nursing in Switzerland and graduated in 1991. His thesis was on “New approaches in Long Term Care for elders”. Working as nursing director in a hospice for Aids-patients in the 1990’s gave him the opportunity to develop management skills as well as helping to spread palliative care-ideas.  This was followed by 13 years as nursing director in a state-owned nursing home near Zurich where he and his staff successfully implemented elements of the Eden-Alternative to boost culture-change. He successfully introduced “Almacasa” as an alternative to usual nursing homes in Switzerland.He serves as the founder and board member for the non-for-profit association “queerAltern” and former President, he and his team strive for an affordable place to live for frail LGBTs in Zurich. Within this challenge he benefits from his experience in elder care as much as from belonging to the gay community.
Glenn Payne

Glenn Payne

Chief Information Officer, Feros Care

Oral Session 6 – GLOBAL INSIGHTS
My Feros Portal

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Glenn’s LinkedIn profile describes him firstly as “the father of Superman and the husband to Wonder Woman”, and secondly, someone who enjoys “creating solutions with the help of my team for the aged and disability sector that can make people live comfortable and safe in their own home’. He believes through the smart use of technology we can give people control, dignity and tackle loneliness and create an aged and disability care service that we are proud of”.

Glenn has 16 years in Senior IT Management, 10 of those years in Healthcare and holds a Masters in Business, majoring in information systems. He is a member of the Aged Care IT Council CIO Committee, Australian Industry Telehealth Standards Committee and the Australian Institute of Company Directors.

Blake Pearson

Blake Pearson

Physician & Chief Medical Officer, Greenly Health; Greenly Medical Consulting Primary Care Lead, Opioid Reduction Strategy, Erie St. Clair LHIN

Oral Session 14  – THE EVOLUTION OF CANNABIS USE IN SENIORS CARE
Cannabis Use as an Alternative for Opioids, Antipsychotics and Antidepressants in Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Blake Pearson, M.D. is a member of the College of Physicians and Surgeons of Ontario and a board-certified family physician in the U.S. He is a practicing family physician who has focused his practice on cannabinoid medicine and has treated thousands of patients with range of complex conditions. Most recently, he has been specializing in cannabinoid therapies in long-term care settings, with a focus on improved end-of-life and palliative care.

Dr. Pearson is also a passionate educator and spends much of his free time training and educating policymakers, organizations and fellow medical professionals around the world, through his educational company, Greenly Medical Consulting (GreenlyMed.com), where he serves as President and Chief Medical Advisor.

Freda Poirier

Freda Poirier

LTC Best Practice Coordinator, Registered Nurses’ Association of Ontario (RNAO)

Oral Session 23 – Enhancing Quality of Life Through Person-Centred Approaches
Person-Centred Approach to Care through the Eyes of a Resident
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Freda is the LTC Best Practice Coordinator working with the LTC homes in the North East LHIN. Freda has fulfilled the role of RAI Coordinator, Charge Nurse and most recently DOC for a non-profit LTC home. Freda holds Canadian Nurses’ Association specialty certification in gerontological nursing, certification in Teaching and Training Adults from Georgian College and the Advanced Palliative Care Education Program. She also volunteers as a nurse on transcultural expeditions to the Dominican Republic.
Dr. Allen Power

Dr. Allen Power

Schlegel Chair in Aging and Dementia Innovation, Schlegel-UW Research Institute for Aging

Workshop 4 – Are Secure Neighbourhoods in Long Term Care Helping or Harming?
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Dr. Al Power is a Geriatrician and Schlegel Chair in Aging and Dementia Innovation at the Research Institute for Aging. Al is an international educator on transformational models of care for older adults, particularly those living with dementia. He has published two books, Dementia Beyond Drugs and Dementia Beyond Disease. He has advised the US government in their antipsychotic reduction initiatives, and was named one of “Five Leaders of Tomorrow” by Long-Term Living Magazine, 2013.

Denise Rabidoux

Former/Retired President and CEO, Evangelic Homes of Michigan

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Denise Rabidoux biography coming soon.
Jennifer Reguindin

Jennifer Reguindin

Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest

Oral Session 2 – ONTARIO CLRI: INNOVATIVE LEARNING
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care

Presentation 1: 11:00 am – 11:20 am
and
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Jennifer Reguindin MScN RN GNC(c) is an interprofessional educator certified in healthcare simulation and gerontological nursing. At the Baycrest site of the Ontario Centres for Learning, Research and Innovation in Long-Term Care, she leads Team Essentials for Preventing Acute Deterioration and for Responding to Acute Emergencies. Jennifer has worked on a variety of projects such as the SOS Gaming and Checklist apps, Virtual Learning Environment, Trigger Match game, Frail Aging and Dementia Simulations, and Internships.

Latonya Riddle-Jones

Assistant Professor and Medical Director, Wayne State University School of Medicine

Oral Session 17 – HOME- & COMMUNITY-BASED SERVICES
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 3:  3:55 pm – 4:15 pm

Latonya Riddle-Jones’ biography coming soon.

Debby Riepert

Debby Riepert

Chief Operating Officer, Trinity Village Care Centre

Workshop 7 – Mobilizing Long-Term Care Frontline Staff for Better Outcomes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Debby, COO at Trinity Village (TV). Employed at TV since 1984, dedicated career to health and wellness of health care workers and seniors with a specialty in the caring for seniors living with dementia.

2015 TV won OLTCA’s Workplace of the Year, 2017 Awarded Waterloo Region Top Employer and MaRS Innovation Partnership Procurement by Co-Design program.

2015 Awarded KW Oktoberfest Rogers Woman of the Year Award “Health and Wellness” through the KW Chamber of Commerce.

Ron Riesenbach

Ron Riesenbach

Vice President, Innovation & Chief Technology Officer, Baycrest Health Sciences

Oral Session 9 – LTC DESIGN
Baycrest’s LTC Smart Suites©
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Ron is responsible for innovation and new technologies and was a founder of CABHI (Centre for Aging and Brain Health Innovation). Previously, Ron held executive leadership positions at OTN (Ontario Telemedicine Network). Ron is active in the Global eHealth community and co-chairs the telemedicine technology special Interest group at COACH (Canada’s Health Informatics Association). Ron holds an MSc in Electrical Engineering from the Technion-Israel Institute of Technology and an MBA from the University of Toronto.
Sheila Rix

Sheila Rix

Provincial Long Term Care Practice Coordinator, Health PEI

Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate Use of Antipsyschotics in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Sheila Rix received her Bachelor of Science degree in Nursing from the University of Prince Edward Island. During her nursing career she has worked in both acute and long term care settings, a RN supervisor at Prince Edward Home and a Clinical Resource Nurse at Beach Grove Home, two of the largest nursing homes on PEI. Additionally, she recently obtained her CNA certification in Gerontology.

Sheila strongly believes in a person centered approach and strives to ensure nursing care follows the best clinical practice standards. In her various duties she has served important roles in key domains, such as promotion of bilingual care capacity, enhancements to dementia care training and key leadership support to the Appropriate Use of Antipsychotic Medication project. Throughout these and other initiatives, the focus has been on expanding the range of possibilities in the pursuit of improved quality of life for residents. She recently joined Health PEI team as Provincial Long Term Care Practice Coordinator and assumed the role as the AUA Provincial lead.

As the AUA Provincial lead, Sheila brings her knowledge and expertise to all 9 long term care facilities to reduce the inappropriate use of Antipsychotics and improve the quality of life for seniors living care homes.

Natalie Rowe

Natalie Rowe

Professor, Fanshawe College

Oral Session 9 – LTC DESIGN
Engaging College Student to Improve Design for Human Centric Experience
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Natalie is an Interior Design Educator at Fanshawe College in London, Ontario. Her area of specialty is healthcare design, with a research focus on the future of Alzheimer’s care facilities, participatory programming, human centric design, the design process and the future of the built environment. Her research examines non-family caregiver perspectives about current and future Alzheimer’s care facilities in London, Ontario. Additionally she works with other researchers, interior designers and architects exploring alternative methodologies to approaching design for the future.

Natalia Díaz Ruiz

General Manager, Residencia y Centro de día Para Personas Mayores, Grupo PSN, Madrid

Workshop 13 – Best Practices Using the Five Senses
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Natalia Díaz Ruiz’s biography coming soon.
Gabriela Sanchez

Gabriela Sanchez

Shareholder, Lane Powell PC

Oral Session 11 – EMERGENCY PREPAREDNESS AND RESPONSE
Anticipating and Managing Violence in Senior Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Gabi Sanchez is a shareholder at the Portland, Oregon law firm of Lane Powell PC. She has devoted her career to understanding the challenges faced by long term care, senior housing, and home health and hospice providers. Gabi takes great pride in offering integrated services to her clients, providing compliance, regulatory, and risk management advice. Gabi is a director of the Oregon Health Care Association and serves on the Oregon Health Care Association Legal Committee.

Karen Scanlan

Vice President, People and Culture, Extendicare

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Karen is a seasoned professional, with over 15 years as a leader in Human Resources including extensive experience in a variety of service-based organizations. Starting as a consultant with a global HR firm, Karen has always appreciated the value of an inspired workforce and has devoted her career to building talent and engagement. She has a strong reputation for creating partnerships and is particularly committed to building robust relationships between HR and Operations. In her role as VP People and Culture, she leads our HR strategy with a clear mandate to support the development of an engaged, committed, qualified and cohesive workforce. Karen’s most recent position has been with Right To Play, a global organization that educates and empowers children in the developing world. She holds a BA with a background in adult education, and is finishing her Masters in International HR.
Lori Schindel Martin

Lori Schindel Martin

Associate Professor, Ryerson University

Oral Session 10 – DEMENTIA AND SEXUALITY
Dementia, Intimacy and Sexuality
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Dr. Lori Schindel Martin, RN, PhD is a mixed methods researcher, educator and advanced practice nurse. Lori joined the school of nursing at Ryerson University as an Associate Professor in August 2006. Lori’s program of scholarship focuses on the development of humanistic and person-centered health care practices and policies aimed at helping staff support older persons with dementia during episodes of responsive behavior.
Prof. Wilfried Schlueter

Prof. Wilfried Schlueter

Professor, Westsächsische Hochschule Zwickau, University of Applied Sciences

Oral Session 16 – SERVING DIVERSE POPULATION
What Do You Know About the Needs, Rituals and Taboos of Other Cultures in Terms of Urinary and Fecal Incontinence?
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
• since 1998 professor for Management and Organization Techniques in Healthcare Management at the West Saxon University of Applied Sciences of Zwickau

Experience:
• 30 years as consultant and trainer for non-profit organisations (change management; concept development; personal development; quality management)
• 2001-2012 as director of the European Association for Directors of Residential Care Homes for the Elderly (E.D.E.)
• Research in different fields: dignity, quality, training, personal development

Sarah Schoeder

Sarah Schoeder

Director of Wellness, Eaton Senior Communities, Inc.

Workshop 18 – Social Connectivity: Enhancing Wellness Through Technology
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Sarah Schoeder graduated from North Dakota State College of Science’s nursing program. Sarah has over 35 years of experience in geriatric health care working, including her work with nonprofit organizations, such as PACE, to improve outcomes for older adults. One of Sarah’s main roles at Eaton is creating and maintaining the wide array of community wellness partnerships, such as the Colorado Geronotological Society’s iPad program, by bringing services on-site for the benefit of residents.
Rich Schutt

Rich Schutt

Board Chair, Global Ageing Network & Chief Executive Officer of Providence Life Services, Illinois, USA

Workshop 6 – CEO Roundtable
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Richard C. Schutt is the Board Chair of the Global Ageing Network and the Chief Executive Officer of Providence Life Services, headquartered in Tinley Park, Illinois, USA. Mr. Schutt has been with Providence Life Services over 35 years, where he has the responsibility for overseeing operations, finance, marketing, development, and administrative divisions. Mr. Schutt was a past Board of Directors Chair of the national association, LeadingAge, formerly known as AAHSA.  He has served on his local church and school boards. He is also the past-chair of the State LeadingAge affiliate in Illinois. He is President of Providence Management, which owns a Technology Company and Development Company. In addition, Mr. Schutt is the past-chair of an alliance of long term care agencies in Chicago, known as Symbria. Mr. Schutt has a Master’s in Health Administration from Governors State University where he has taught courses in Nursing Home Administration and Concepts of Long-Term Care. During his tenure as Chair of LeadingAge the Center for Aging Services Technologies (CAST) was established. Mr. Schutt and Providence Life Services have continued to participate in the leadership of the CAST Commission. Mr. Schutt has been involved with the Global Ageing Network, formerly the International Association of Homes and Services for the Aging, since its inception.
Robin Scully

Robin Scully

Director of Wellness Center, Lasell Village

Oral Session 19 – THE EMERGING WORKFORCE
Living and Learning with Dementia
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Robin Scully is a Registered Nurse with a master’s degree in Elder Care Management from Lasell College. For the last nineteen years, she has been the Wellness Center Director at Lasell Village, a Life Plan Community in Auburndale, Ma. where she directs care for the Independent community and supervises the operations of the Studios, the communities supported living housing. In October of 2016, Robin received the National Leading Age award for Leadership in Long-Term Services and Supports Nursing. She enjoys counseling residents and families, working on the employee fun committee and various other committees.
Femada Shamam

Femada Shamam

CEO, The Association For The Aged (TAFTA)

Workshop 3 – Multi-Stakeholder Collaboration in Long-Term Care: A South African Perspective
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Femada Shamam has been working in the field of elder care and support for 18 years. She has a background in social work and commerce and this combination keeps helps her understand the needs of older people while at the same time ensuring that service delivery is effecient, effective and sustainable. She is currently the CEO of the The Association for the Aged, an NPO that caters to the needs of approximately 5500 older people.

Jennifer Sharman

Project Consultant, PACE Burlington ON

Oral Session 5 – Models of Care and Programs for Vulnerable Populations
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Dr. Sharman is a biological anthropologist whose research examined variability in human skeletal rates of aging. After working for local government in the UK, she became keenly interested in the challenges associated with an aging population, particularly in light of social inequality, health and disease. With the Compassionate Community Burlington project, Dr. Sharman was working to build community capacity and education around end-of-life care and is currently working on the PACE Burlington project.
Stuart Shaw

Stuart Shaw

General Manager, Village Baxter

Oral Session 11 – EMERGENCY PREPAREDNESS AND RESPONSE
Rebuilding a Reputation After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
• Certified Practicing Accountant (CPA)
• Member Australian Institute of Company Directors (MAICD)
• IAHSA (now Global Ageing Network) Foundation Member

Previously employed in public and private Hospitals and Commonwealth and State Government administration.
Presenter at international, state and local conferences and advisor to a number of not for profit Boards for strategic and business planning. Presenter on weekly radio station on seniors topics.
Past President of many industry associations.

Dr. Samir Sinha

Dr. Samir Sinha

Director of Geriatrics, Sinai Health System

Oral Session 1 – Organizational Culture Change
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Oral Session 11 – Emergency Preparedness and Response
Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Dr. Samir Sinha is a passionate and respected advocate for the needs of older adults. Dr. Sinha is the Director of Geriatrics at Sinai Health System and the University Health Network in Toronto and the Peter and Shelagh Godsoe Chair in Geriatrics at Mount Sinai Hospital. He is also an Associate Professor in the Departments of Medicine, Family and Community Medicine, and the Institute of Health Policy, Management and Evaluation at the University of Toronto.

Michael Skaff

Michael Skaff

Chief Operating Officer, Jewish Senior Living Group

Workshop 10 – Global Innovative Solutions for Canadian Long Term CareDementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Michael Skaff is the Chief Operating Officer for the Jewish Senior Living Group, based in San Francisco, Calif, which serves the San Francisco Campus for Jewish Living, Moldaw Residences and the Jewish Home & Senior Living Foundation. The Jewish Senior Living Group builds on San Francisco Campus for Jewish Living’s 148-year history of compassion and innovation with new environments, programs, and services that reflect the needs and opportunities of older adults today. Previously, Skaff was the Chief Operating Officer for the Masons of California, a 150+ year old healthcare and membership organization, where he led the Technology, Communications and Member Services teams.

As Chief Information Officer of LesConcierges, Skaff led customer-facing technology product strategy and operations, Product Development, Professional Services and two other departments. The company helped drive ultra-high net worth cardholder loyalty for the world’s largest financial institutions before ultimately being acquired by AccorHotels, the world’s fifth-largest hotel group. He also served for over four years as the CIO of the San Francisco Symphony and ran Technical Services at Bare Escentuals, Inc., a $2.4 billion public cosmetics company acquired by Shiseido.

Skaff serves as an advisor to technology, media and venture capital firms, and has served as a guest lecturer at San Francisco State’s business school. He has been named one of the Top Social CIOs on Twitter for four years in a row by the Huffington Post, and one of the Top 20 Most Innovative Midmarket CIOs by CRN, and was just nominated to the Business Transformation 150 by Constellation research, for his work in transforming healthcare.

Katie Smith Sloan

Katie Smith Sloan

President and CEO of LeadingAge

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Katie Smith Sloan is president and CEO of LeadingAge. Guided by the mission to be the trusted voice for aging, Sloan advances the organization’s strategic priorities to increase impact through advocacy, enhanced member value and generates ideas to improve our current system of services and supports. As LeadingAge’s President and CEO, Katie Smith Sloan seeks common ground with other stakeholders to address ageism and to promote innovation.

Sloan also serves as the executive director of the Global Ageing Network, an organization with a presence in over 50 countries committed to improving the quality of life for people as they age throughout the world.

Sloan serves on the Board of Directors of the Centre for Aging and Brain Health Innovation (CABHI) based in Toronto, HelpAge USA, the Long Term Quality Alliance (LTQA) and ValueFirst, a group purchasing company serving the aging services field. She is also co-chair of Dementia Friendly America, a multi-sector collaborative with a mission to foster dementia friendly communities.

Sloan has a master’s degree from the George Washington University and a bachelor’s degree from Middlebury College.

Lisa Sokoloff

Lisa Sokoloff

Manager, Training & Simulation, Baycrest Health Sciences

POSTER PRESENTATION
POSTER #1 – Project ECHO Care of the Elderly-Long-Term Care
Wednesday, September 18, 2019
12:30 pm – 12:45 pm
Manager, Training & Simulation at Baycrest’s Centre for Education and Knowledge Exchange in Aging. A registered Speech-Language Pathologist with CASLPO she has worked with adults and geriatrics since 1989. She has published and presented internationally in the areas of speech pathology, swallowing disorders and education. Lisa has Lecturer status in the Department of Speech Pathology, Faculty of Medicine, University of Toronto and also teaches at Humber College in the OTA/PTA program.
Armin St. George

Armin St. George

CEO, Crosswater Digital Media LLC

Workshop 1 – The Albert Project™: Can Virtual Reality Simulation Reduce Depression and Agitation in Long Term Care Residents with Moderate to Severe Dementia?
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Armin St.George is co-founder of Crosswater Digital Media, an award winning creative production facility, founded in 1991. His strong marketing and storytelling background has overseen the company’s growth in radio and TV production, film scoring, and patient education content to VR/AR/XR production and distribution. The company has gained a solid international reputation for its focus on research based immersive therapeutic and training applications for Medical and Higher Education, Healthcare, Vocational, and Industrial sectors.
Brent Stebbins

Brent Stebbins

Partner, RLPS Architects

Oral Session 12 – TRENDS IN RETIREMENT LIVING
Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

With over 25 years’ experience as an Architectural Designer, Brent works with clients to transform their objectives into innovative design solutions. Brent has compiled a diverse portfolio including award-winning designs. An NCARB Registered Architect and a member of the AIA, Brent serves as an Advisor and guest critic to the School of Construction and Design Technology at Pennsylvania College of Technology. Brent’s passion for studying architecture continually refines his skillset and design vision.

Kim Stelmacovich

Kim Stelmacovich

Director of Quality Transformation, Revera Inc.

Workshop 17: Revera’s Corporate Journey to Reduce Falls with Injury
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Kim Stelmacovich is the Director of Quality Transformation at Revera, where she provides leadership, strategic guidance and operational support to advance Revera’s quality agenda across the enterprise. Kim brings extensive experience to this role; building successful local, National and International partnerships, aligning with stakeholders, modernizing services, facilitating the culture change and promoting the learning systems required to implement and sustain evidence-based improvements to care and service.

She is a contributing author to Dr. G. Ross Baker’s research: High Performing Healthcare Systems: delivering Quality by Design (2008) and hascompleted a multitude of courses in quality improvement through organizations such as the Institute for Healthcare Improvement.

Kim holds a Master’s Degree in Health Administration from the University of Toronto Institute of Health Policy, Management and Evaluation, where she is Adjunct Faculty. She also holds a Bachelor Degree in Occupational Therapy from Western University. She is Chair of the Quality Committee for Safehaven Project for Community Living, Toronto.

Jackie Stone

Jackie Stone

Vice President Sales Consulting, Varsity

Oral Session 12 – TRENDS IN RETIREMENT LIVING
When Your Story Meets Their Story: A Powerful Collaboration
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Jackie has more than 28 years of experience as a senior living sales and marketing professional. She has performed sales, marketing and operations roles within several communities, and as a consultant has worked with nearly 100 senior living communities of all shapes, sizes and levels of care across the United States. Jackie has pre-sold greenfield projects and expansions, performed sales and marketing audits, spearheaded research projects and been a vital contributor in strategic planning initiatives.

Dr. Robyn Stone

Dr. Robyn Stone

Senior Vice President of Research, LeadingAge and Co-Director, LeadingAge LTSS Center, UMass Boston

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm

Robyn I. Stone, Dr.P.H, a noted researcher and internationally recognized authority on long-term care and aging policy, is Sr. VP for Research at LeadingAge and Co-Director of the LeadingAge LTSS Center @UMass Boston. She has held senior research and policy positions in both the U.S. government and the private sector. She was a political appointee in the Clinton Administration, serving in the U.S. Department of Health and Human Services as Deputy Assistant Secretary for Disability, Aging and Long-term Care Policy and Assistant Secretary for Aging. Dr. Stone is a distinguished speaker and has been published widely in the areas of long-term care policy and quality, chronic care for the disabled, aging services workforce development, low income senior housing and family caregiving. She serves on numerous provider and non-profit boards that focus on aging issues. Dr. Stone is a fellow of the Gerontological Society of America and the National Academy of Social Insurance. She was elected to the National Academy of Medicine (formerly the Institute of Medicine) in 2014.
Lisa Thomson

Lisa Thomson

Chief Strategy and Marketing Officer, Pathway Health Services, Inc.

Oral Session 4 – DATA TO DRIVE QUALITY
A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Lisa Thomson is the Chief Strategy and Marketing Officer at Pathway Health. She has over 25 years’ experience in healthcare settings. She has extensive experience in leadership and oversight of daily operations. Lisa is a sought-after national thought leader in the health care arena. As a Keynote speaker and has presented globally, nationally and regionally. She has written numerous articles and has been published in national communications across the health care provider continuum.
Sue Thomson

Sue Thomson

Chief Executive Officer, McLean Care Ltd

Oral Session 22 – CONSUMER TECHNOLOGY
Steering Seniors in The Right Direction – Learn How Our Hector-VR Driving Simulator Is on The Road to Success

Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Sue Thomson (RN,BHealthManagement) has over 20 years’ experience in the health and aged care sectors. Sue is the CEO of McLean Care, an award winning not-for-profit organisation that delivers residential and community-based aged care services to over 1200 people in an area of more than 185,000 km2. Sue chairs a number of industry and business groups and is passionate about innovation in the sector and equity of services for people living away from major metropolitan cities.
Andre Vandenberk

Andre Vandenberk

Chief Innovation Officer, VitalHub Corp.

Workshop 7 – Mobilizing Long-Term Care Frontline Staff for Better Outcomes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Andre brings that rare combination of proficiency in both strategic and tactical sides of IT and healthcare to his role as Chief Innovation Officer at VitalHub. Andre is responsible for driving the innovation and progressive design of the VitalHub product platform with 35+ years of knowledge and leadership experience. In the 1980s, Andre studied business at the University of Western Ontario and computer science at the University of Alberta.
Jonas Vanderzwan

Jonas Vanderzwan

Medical Director, WeedMD

Oral Session 14 – THE EVOLUTION OF CANNABIS USE IN SENIORS CARE
Navigating a New World: The Future of Medical Cannabis and Seniors

Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Dr. Vanderzwan is a physician with over 15 years of primary care experience and recently served as lead physician of a London, Ontario medical cannabis patient assessment clinic. In his time at the clinic, Dr. Vanderzwan has treated well over 1000 patients with medical cannabis. Recognized in Canada as a medical cannabis educator and specialist, he has been actively providing medical staff with guidance on cannabis prescribing protocols, cannabis pharmacology, physiological effects and assessment tools.
Robbie Voloshin

Robbie Voloshin

Corporate Director of Marketing, United Methodist Communities of New Jersey

Oral Session 12 – TRENDS IN RETIREMENT LIVING
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile

Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Robbie has over 25 years of experience with achievements in marketing, sales management, strategic planning and market analysis. Her team is responsible for communication, branding, media relations, and all marketing initiatives for UMC. Robbie has proven to create high-impact marketing programs to maximize leads and build brand recognition.

Robbie holds a bachelor’s degree in business/marketing from Montclair State University. She is also a certified Six Sigma Black Belt and an active member of Rotary International.

Adrian Wagg

Adrian Wagg

Capital Health Professor of Healthy Ageing, University of Alberta

Oral Session 3 – The TREC (Translations Research in Elder Care) Program
Safer Care for Older People in residential Environments: SCOPE

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Dr. Adrian Wagg was appointed to the University of Alberta in 2010. He leads a continence research program and is a senior investigator within the Transforming Research in Elder Care program led by Dr. Carole Estabrooks. He is responsible for intervention trials which aim to improve the quality of care for nursing home residents and also, to improve the quality of work life for those staff who provide direct care to residents.
Lan Wang

Lan Wang

Senior Analyst, Canadian Institute for Health Information (CIHI)

ORAL SESSION 7 –  OPTIMIZING THE HEALTH WORKFORCE
Taking a closer look at pan-Canadian health workforce trends in long-term care
Wednesday September 18, 1019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Lan Wang, Senior Analyst at the Canadian Institute for Health Information (CIHI), has over a decade of experience working with health workforce data for over 30 health care professions in Canada. She is involved in conducting and presenting analysis across a broad range of topics, including long-term care and women in leadership.
Teresa Webb

Teresa Webb

Dementia Advocate and Executive Director/Founder of FTDARN (Fronto Temporal Dementia Advocacy Resource Network)

Oral Session 15 – LEADERSHIP PERSPECTIVES
Re-framing Dementia; A Leadership Call To Action
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Teresa Webb was diagnosed with Logogenic Variant Primary Progressive Aphasia (LvPPA), a subtype of Frontotemporal Degeneration (FTD), in 2010 at the age of 55. Prior to her diagnosis, she was a Registered Nurse and Clinical Operational Manager at United Health Care (UHC). In this role, Ms. Webb was responsible for assessing patient needs and providing guidance through the appropriate healthcare networks. She traveled extensively across the state of Arizona, meeting with providers to discuss programs focused on improving the quality of care for Medicaid and Medicare Advantage members. In a previous role, she managed the day-to-day operations of a 60-bed Medicare and Medicaid skilled nursing facility.

Ms. Webb first noticed changes in her memory and speech during a public presentation when she had difficulty with word-finding. Additional concerns, including trouble concentrating, short term memory loss, and inability to keep up with daily work responsibilities, led her to make an appointment with a neurologist. After experiencing a brain aneurysm, Ms. Webb underwent a craniotomy for aneurysm clipping. Diagnostic testing initiated after this procedure, including neuropsychological evaluation, confirmed the diagnosis of LvPPA.

Ms. Webb refuses to allow the diagnosis to slow her life journey down! She is an active member of The Association for Frontotemporal Degeneration Think Tank Advisory. She also has been active with the nonprofit To Whom I May Concern, sharing her experience living with dementia through live performances and the film This Is My Voice. Ms. Webb is the founder and chair of Frontotemporal Dementia Advocacy Resource Network (FTDARN), a nonprofit established by those living with FTD to meet the basic needs of others with a diagnosis and she facilitates a video support group for individuals living with FTD and other dementias. Ms. Webb focuses on positive living with dementia by staying physically active; she participates in half marathons to raise funds for dementia research. Ms. Webb educated those who attend the gym she belongs by appearing in a short film that speaks to the need of those diagnosed staying physically active. This film was shared nationally as well as the gym sites in Canada. When not running, Ms. Webb can be found at the gym or a Pilates studio.
Ms. Webb lives in Phoenix Arizona with her wife, Denise and their 5 dogs and 1 parrot.

According to Ms. Webb, “I know what my future entails, but the future isn’t here yet. Today I chose to live it fully.”

Lindsay Webber

Director of Life Enrichment, Osgoode Care Centre

Workshop 2 – “I Don’t Feel So Alone Anymore”: Innovative Programs to Enhance Resident Quality of Life and Increase Volunteer Engagement
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Lindsay is Director of Life Enrichment at Osgoode Care Centre. She is a seasoned recreation therapy professional and leader with 20 years of experience. Prior to joining Osgoode Care Centre, Lindsay was Chief of Professional Practice for Recreation Therapy at the Royal Ottawa. Lindsay holds a Bachelor of Social Sciences Degree in Recreology, has completed the OANHSS Administrator Leadership program and has a Lean Yellow Belt.

Dan Weiberg

Public Relations Manager, Home Instead Senior Care

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Dan Weiberg’s biography coming soon.
Helen Wei-Randall

Helen Wei-Randall

Program Lead, Canadian Institute for Health Information

Oral Session 4 – DATA TO DRIVE QUALITY
Step-by-Step Guide to Using Indicators: Support Critical Thinking to Improve Health Care Performance in Your Organization

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Helen Wei-Randall, Program Lead, Home and Continuing Care Data Management, Canadian Institute for Health Information. With over a decade in healthcare information, Helen Wei-Randal has worked in the areas of pharmaceutical economics research, health work force information, population health analysis, and currently home and continuing care data management. Her work interests include interpreting data into narrative for publication and educational purposes to support the best use of data at all levels.
Jenna Weiss

Jenna Weiss

Director of Learning, LiveWell

Oral Session 15 – LEADERSHIP PERSPECTIVES
Re-framing Dementia; A Leadership Call To Action

Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Jenna’s is focused advocacy and promoting well-being for individuals living with dementia. Invited to speak nationally, she consults for organizations about care practices, organizational change and leadership. She is an Eden Alternative Associate, degree in Education from the University of Maine, a Masters from Goucher College, and a LNHA from The University of Connecticut. As a movement psychotherapist, she is currently LiveWell’s Director of Learning. She is also a graduate of the LeadingAge Leadership Academy.
Dave Wessinger

Dave Wessinger

Co-founder and President, PointClickCare

2019 Global Ageing Network Workforce Summit
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Dave Wessinger is the co-founder and president for PointClickCare Technologies Inc.
In his role, he is responsible for leading the company’s Sales, Marketing, Operations, Customer Success, Strategic Initiatives and Customer Experience teams. For more than 20 years, Dave has worked in the senior care information technology industry and is actively involved in many industry associations and advocacy efforts on behalf of senior care providers, including CPAC, NASL, AHCA IT, CAST, and ONC.

Prior to co-founding PointClickCare, Dave was a manager of IT for a multi-site provider and focused on software implementation and adoption. His unique blend of senior care provider knowledge and technical expertise proved invaluable in the creation of the PointClickCare solution, and the design decision to leverage SaaS as the delivery platform in 1999. Today, over 17,000 facilities rely on the PointClickCare platform to care confidently for millions of patients each day. Dave continues his passion for the industry and is committed to helping providers improve outcomes through the use of Health Information Technology.

Dave currently sits on the board of directors for PointClickCare Technologies Inc.

Steve Whincop

Steve Whincop

Senior Project Manager, Feros Care

Oral Session 6 – GLOBAL INSIGHTS
My Feros Portal

Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Steve comes from a Service Desk back ground so has customer service running through his blood. He transitioned into Project Management 10 years ago at Commonwealth Bank of Australia, and learnt his trade in a very sophisticated project management environment, working on extremely high risk trading platform upgrades. Steve went on to run a 2 year IT Transformation Program at Australia’s second largest Fund Manager, QIC, migrating their entire datacentre in the cloud and creating a new global network.

Two 2 years ago, Steve’s focus changed entirely when he left the commercial world of financial services to join Feros Care, a not for profit in the Aged Care and Disability support sector. Steve now runs Feros’ IT project portfolio and in house software development teams, focussed entirely on creating solutions that improve Feros’ clients’ lives. “Right now”, Steve says, “my career satisfaction is at an all-time high and I want to ride it as long as I can”.

Tara-Lee Yakielashek

Tara-Lee Yakielashek

Executive Director, Beacon Hill Lodge, Revera Long Term Care

Workshop 8 – The Person Centredness Journey: Our Story of Success
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Tara-Lee Yakielashek was appointed Executive Director, Beacon Hill Lodge in July 2013. In this capacity, she leads her team of care providers to work with individuals and families to personalize services, that consider the Residents’ desires & preferences for care-to live life to the fullest. Tara-Lee joined Revera in 2012 as Executive Director, Home Health in Winnipeg and prior to her role at Revera, was Director of Sales at Tourism Winnipeg.
Karthika Yogaratnum

Karthika Yogaratnum

Research Associate, SE Research Centre

Workshop 9 – Co-Designing Tools to Support Partnerships in the Dementia Care Triad with Care Providers, Caregivers and Persons with Dementia
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
As a Research Associate with the SE Research Centre, Karthika participates in project management and coordination of various research activities, with a focus on bridging the gap between innovation and clinical practice. Much of the work she is involved with is aimed at improving health care, aging, and end of life experiences. Karthika’s previous areas of research work have included knowledge mobilization and patient engagement, public health program evaluation, health equity (racialized and immigrant older adults), maternal-child health, and diabetes prevention strategies. Karthika received her Master of Public Health degree, specializing in Population Health Sciences, from Simon Fraser University, and her Honours Bachelor of Science in Kinesiology and Honours Bachelor of Arts in Gerontology from McMaster University.
Jack York

Jack York

President/Co-Founder, It's Never 2 Late

Workshop 11 – The Futures So Bright – The Intersection of Technology and Aging
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Jack York is president and co-founder of It’s Never 2 Late (iN2L). In 1999, after spending 14 years in the Silicon Valley, Jack started what has become a successful gerontechnology company dedicated to helping older adults realize the full benefits of adaptive technology. He is a sought after speaker on technology as a means to create personalized experiences that engage, connect and inspire.