Biennial Global Ageing Conference


Program Themes

This is Long Term Care 2019 presents sessions under the following themes (click on green + circle to review the sessions):

Dementia – Thought Leadership and New Care and Programs for Dementia Clients

Are Secure Neighbourhoods in Long Term Care Helping or Harming?

In this session we will focus on the common practice of offering specialized “secure” areas with locked doors to support people living with dementia. We will reflect on what creates true security and you will learn some simple things that can transform these spaces to support true physical and emotional security.
Dr. Emi Kiyota, Founder and President IBASHO, Canada
Heather Luth, Dementia Program Coordinato,r Schlegel Villages, Canada
Dr. Allen Power, Schlegel Chair in Aging and Dementia Innovation, Schlegel-UW Research Institute for Aging, Canada

Co-Designing Tools to Support Partnerships in the Dementia Care Triad with Care Providers, Caregivers and Persons with Dementia

Join us for an interactive and participatory session. We will share co-designed tools, processes and insights from a novel process with caregivers of people with dementia and care providers to support meaningful collaboration in LTC settings and strengthen partnerships in the dementia care triad.
Bilal Khan, Research Associate, SE Health Research Centre
Heather McNeil, Senior Research Associate, SE Health

Dementia, A Complex Problem Requiring Comprehensive Solutions

It is estimated that by 2031, over 1.4 million Canadians will suffer from Dementia. Dementia is complex, solutions must be comprehensive.  SE Health will share their journey to address these challenges with great partnerships working towards a future for individuals and their families as they age well with dementia.  ​
Mary Lou Ackerman, Vice President Innovation, SE Health, Canada

Dementia, Intimacy and Sexuality

People with dementia have needs for intimacy and the expression of their sexuality. This session will discuss how dementia affects intimacy and sexuality, strategies to have conversations about intimacy and sexuality and information on how to help an individual with dementia and their partner maintain intimacy in long-term care homes.
Lori Schindel Martin, Associate Professor, Ryerson University, Canada
Mary Schulz, Director, Information, Support Services and Education, Alzheimer Society of Canada, Canada

Living and Learning with Dementia

In a unique practicum, psychology major students from a nearby college were paired with individuals in a supported living unit, in order to study the daily physiological, social and emotional challenges of living with dementia. Learn how your facility might benefit from such a class.
Robin Scully, Director of Wellness Center, Lasell Village, United States
Elena Ceban, Supported Living Manager, Lasell Village, United States

Social Isolation is Dangerous: Can New Technology Engage and Entertain in an Affordable Way?

Research indicates that social isolation for seniors is a difficult problem our society will face in the coming years. Learn about innovative technology designed to change your community’s environment to promote longevity, happiness, and healthier lifestyles. Discover strategies and tools used by providers for all levels of living.
J. Benjamin Unkle, Jr., CEO & President, Westminster-Canterbury on Chesapeake Bay,United States
John Franklin, Managing Director and Head of BB&T Capital Markets Healthcare Finance Group, United States

The Albert Project™: Can Virtual Reality Simulation Reduce Depression and Agitation in Long Term Care Residents with Moderate to Severe Dementia?

The albert project™ is a collaborative technology project studying the impact of Virtual Reality (VR) Simulation on long term care residents with moderate to severe dementia. In this interactive session using VR, delegates will learn of the results of the pilot study and preliminary results of the Randomized Controlled Trial.
Jill Knowlton, Chief Operating Officer, Primacare Living Solutions Inc, Canada
Armin St. George, CEO, rosswater Digital Media LLC, Canada
Karen Campbell, Principal Investigator, Western University, Canada

The Futures So Bright – The Intersection of Technology and Aging

Technology in senior living is usually driven by the operational needs of an organization.  Nothing wrong with that,  but what about the resident??  This interactive session (designed for non-technical individuals) will show you benefits of technologies that improve the quality of life of your residents, particularly those individuals living with dementia.
Jessica Luh Kin MA, Director of the Resident Experience, Schlegel Villages, United States
Melanie James, Recreation Consultant, Schlegel Villages, United States
Jack York, President/Co-Founder, It’s Never 2 Late, United States

Emergency Preparedness – Disaster or Emergency Operations and Management Excellence

Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes

The negative impacts of disasters on older adults suggest that there are opportunities for improvements in disaster planning and management. This session will present results from a systematic review of effective disaster preparedness strategies for individuals, caregivers and organizations. Twenty-five recommendations were developed based on findings from the systematic review.
Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System, Canada
Shionne Hitchman, Research Assistant, inai Health System, Canada
Nicoda Foster, Project Manager, Sinai Health System, Canada

Health Human Resource – Workforce, Leadership Development, Culture Change and Staff Engagement Solutions in Action

Broadening the Narrative to Consider What Makes Us Well in Aged Care: The 10K Project: A Community Well-Being Approach

The 10K Project is working to engage with all resources and networks within 10ks of the home. Both within the village and into the wider community we are harnessing mutually beneficial relationships with everyone from wellness groups to arts and historical societies, schools, universities, gardening groups and grower’s markets.
Helen Emmerson, CEO, Southern Cross Care (NSW & ACT), Australia

Collaborative Leadership Innovations: The Primacy of Relationship for Bringing Out the Best in Teams to Transform Aging Care

Collaborative leadership models are illustrated and experienced interactively. Ontario Centres for Learning, Research and Innovation in Long-term Care initiatives which apply collaborative leadership principles are offered as illustrations of practices in action in panel discussions, networking and reflection opportunities so delegates can link ideas to their own team practice settings.
Michelle Fleming, Knowledge Broker, Bruyère Centre for Learning, Research and Innovation in Long-Term Care at Bruyere, Canada
Tammy Cumming, Manager, Schlegel-UW Research Institute for Aging (RIA), Canada
Shoshana Helfenbaum, Interprofessional Educator Ontario Centres for Learning, Research and Innovation in Long Term Care, Canada
Raquel Meyer, Manager, Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest, Canada

Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation

This workshop explores using Serious Educational Games (SEGs) in training of LTCH care teams.  Details about the SEG “Family Fortune” will be provided including background, learning objectives, methods, data collection and evaluation. Delegates will play the game in real time to experience and reflect on SEGs as educational tools.
Shoshana Helfenbaum, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care, Canada
Daniel Galessiere, Interprofessional Educator, Baycrest Health Sciences, Canada
Raquel Meyer, Manager, Baycrest Health Sciences, Canada

From Training to Learning at Benetas – Our Journey

Participants will hear from leading Australian aged care provider Benetas, on how it flipped its Learning and Development approach from old fashioned training to a focus on increased capability without increasing the spend.  Successes and challenges will be explored with practical ideas on how to be a true learning organisation.
Sandra Hills, CEO, Benetas, Australia

Significant Learning Through Geriatric Internships – A Retrospective Analysis

Our presentation will discuss the importance of significant learning in student geriatric internships. We will also share results of a program evaluation survey of the internship, by providing a retrospective analysis on interns’ self-reports on their experience and its subsequent impact on their skill, academic and career development.
Daniel Galessiere, Interprofessional Educator, Baycrest Health Sciences, Canada
Shoshana Helfenbaum, Interprofessional Educator, Baycrest Health Sciences, Canada
Jenniger Reguindin, Interprofessional Educator, Baycrest Health Sciences, Canada
Raquel Meyer, Manager, Baycrest Health Sciences, Canada

Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care

Virtual learning environments can be used to augment student clinical placements and specialty workforce development in aging and dementia care. This session describes the development and pilot of a virtual learning environment and its implications for collaborative interprofessional gerontological education and continuing professional development.
Wendy Ellis, Chair, Sally Horsfall Eaton School of Nursing, George Brown College, Canada

Health System Optimization – Leveraging Technology and Data to Improve Outcomes and Gain Efficiencies

Data Driven Organizational Improvement

Data and quality measures are inexorcably linked today in health care.  This session explores how data can be used, including benchmarking, to inform organizational strategy and develop organization capacity which achieve patient outcome, financial and market goals.  An example highlighting the 5th ranked SNF in the US is included.
Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System, Canada
Reginald Hislop III, Managing Parter/CEO, H2 Healthcare, LLC, United States

Determinants of Pain During End-of-life Care for Nursing Home Residents

This session will first describe the main pain trajectories experienced by nursing home residents during their end-of-life, and then discuss how resident- and work environment factors (e.g., staff levels, burnout, empowerment, leadership) influence these trajectories. Result demonstrate the importance of considering the work environment during end-of-life care.
Malcolm Doupe, Associate Professor, University of Manitoba, Canada

Differential Health Outcomes of Immigrants in Long-Term Care: A Retrospective Cohort Study

This presentation will describe the immigrant long-term care population and examine the differential hospitalization and mortality rates of recent immigrants compared to long-term residents. The influence of the “healthy immigrant effect” and language ability will be explored. Opportunities to increase equity in long-term care will be highlighted.
Ahwon Jeong, Research Assistant, Bruyère Research Institute, Canada
Julie Lapenskie, Research Coordinator, Bruyère Research Institute, Canada

Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success

Embracing change in today’s growing senior service marketplace, leaders must leverage organization data as the foundation for change.  This presentation guides leaders through innovative clinical/operational data solutions, highlighting specific case examples from a national health care provider and a data implementation resource, targeting strategies to transform your organization’s future.   ​
Anthony Laflen, Director of Data Analytics Consonus Healthcare / Marquis Companies, United States
Lisa Thomson, Chief Strategy and Marketing Officer, Pathway Health Services, Inc., United States

Mobilizing Long Term Care Front-Line Staff for Better Outcomes

VH DOCit is a “Team Dream” resulting in sector-wide innovation. By mobilizing long term care front-line staff for better outcomes, this mobile application has the potential to report on system-wide data/work load management related to long term care homes, and contribute to better staff well-being and consistency among healthcare facilities.    ​
Andre Vandenberk, Chief Innovation Officer, VitalHub Corp., Canada
Debby Riepert, Chief Operating Officer, Trinity Village Care Centre, Canada

Where do Long-Term Care Home Residents Receive Specialist Physician Care? A Population-Based Retrospective Cohort Study

This presentation will explore time trends over 10 years of specialist physician visits to LTC residents, both in and outside the LTC home, including an evaluation of when and where specialist care is delivered during the end-of-life period. Health and demographic determinants of receiving specialist care will be highlighted.    ​
Nicole Shaver, Research Assistant, Bruyère Research Institute, Canada
Julie Lapenskie, Research Coordinator, Bruyère Research Institute, Canada

Novel Models of Care or Services – Bringing Long Term Care Plus to life: A Showcase of Innovative Mmodels of Care from Across the Globe

A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations

INTERACT® (Interventions to Reduce Acute Care Transfers) is a quality improvement program that focuses on the management of acute change in resident condition. It includes clinical and educational tools and strategies for health care leaders to use in every day practice in long-term care facilities to reduce unnecessary hospitalizations.
Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System, Canada
Lisa Thomson, Chief Strategy and Marketing Officer, Pathway Health Services, Inc., United States
Susan LaGrange, Director of Education, Pathway Health Services, United States

A Peer-Led Model in a Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia together with Detroit Michigan, USA

A peer-led model in a falls prevention education program was designed. Adult learning principles and health behaviour change theoretical framework model was used for this novel contemporary four-step process.  The primary mechanism was tailoring and personalising the information delivered to foster the seniors’ perception of personal relevance of falls prevention.
Linda Khong, Adjunct Research Fellow The University of Notre Dame, Institute for Health Research, Australia, United States
Latonya Riddle-Jones, Assistant Professor and Medical Director, Wayne State University School of Medicine, United States
Jennifer Mendez, Associate Professor, Wayne State University School of Medicine, United States
Anne-Marie Hill, Associate Professor, Research Curtin University, United States

Age Friendly, Accessible Cities and Towns: Improving our Lives While Increasing Senior Living Development Opportunities

If cities and towns are your “oyster”, should they be planned to accommodate the needs of all individuals including the ageing and those of all abilities and disabilities?  We believe they should, and will show that people of all ages and businesses alike will potentially benefit.
Todd Hanson, Principal, JSA l Architects Interiors Planners, United States
Andrea Burns, Direcor of the Age-Friendly Boston initiative for the City of Boston, City Of Boston Commission on Affairs of the Elderly, United States
Ruth Neeman, AIA Principal, LWDA Design INBc., United States

Creating An Elder Abuse Shelter: A Global Model For Local Intervention

Join us and learn how a commitment to developing one shelter program within a long-term care facility in 2005, became the catalyst for a global shelter movement, changing the very nature of our communities’ approach to elder abuse prevention and intervention “The Harry and Jeanette Weinberg Center for Elder Justice”.
Gwendolyn Graddy, Medical Director, PACE Southeast Michigan, United States

Creating Unlimited Options For Aging; The impact of Community-Centered Living

Community-centered living brings together important principles of social interaction that not only combat isolation for all ages but can lead to a paradigm shift in how we care for and interact with each other. This shift can then lead to the elimination of institutional thinking and design.
Joe Carella, Executive Director, Scandinavian Living Center, United States

Disrupt Aging: Five Innovative Lessons Learned from the Global Aging Network

The next generation of seniors are expecting a different experience than Grandma has in the nursing home she lives in.   This interactive session will leave delegates with a sense of practical examples that can be applied to their current organizational realities to drive innovative change and prepare for the future.
Dan Levitt, Executive Director, Adjunct Professor, Tabor Village, UBC, SFU, Canada

Project ECHO Care of the Elderly-Long-Term Care

The workshop will introduce ECHO Care of the Elderly-Long-Term Care, an educational program that uses videoconferencing technology to build capacity of primary care providers and interprofessional team members while promoting multi-dimensional learning.  A live mini “mock” ECHO session will be utilized to demonstrate the program.
Lisa Sokoloff, Manager, Training & Simulation, Baycrest Health Sciences, Canada
Sid Feldman, Executive Medical Director, Residential and LTC Program and Chief, Department of Family and Community Medicine, Baycrest Health Sciences, Canada
Andrea Moser, Associate Medical Director, Apotex Nursing Home and Chief Medical Information Officer, Baycrest Health Sciences, Canada
David Conn, VP Education, Baycrest Health Sciences, Canada

The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario

The Program of All-Inclusive Care for the Elderly (PACE) presently in Michigan, US, and replicated in Burlington, ON, will be shared. This unique health plan provides home and community-based care, services, and social engagement opportunities for older adults maintain their independence in their homes and the community.
Gwendolyn Graddy, Medical Director, PACE Southeast Michigan, United States
Jennifer Sharman, Project Consultant, PACE Burlington ON, United States
Jennifer Mendez, Associate Professor, Wayne State University School of Medicine, United States
Roger Myers, President and CEO, Presbyterian Villages of Michigan, United States

Physical Spaces – Designing for the Future, Physical Spaces for the Next Generation of Residents

Future-Oriented Building Design for Citizens with Dementia, Based on Inclusion in the Built Environment

Inclusion for citizens with dementia in the built environment! How are contributions made to inclusion in the built environment in the Netherlands? You will be informed about two examples of projects based on the latest insight. Which choices have been made? How do partners corporate? How is the building designed?
Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System, Canada
Jan Luursema, Management Consultant, MaPaLaNa, Netherlands

Quality Improvement – Incremental Innovation Success Stories

Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate use of Antipsyschotics in Long-Term Care

During this session, participants will learn about:

  • The Appropriate Use of Antipsychotics approach in long-term care and its impact on appropriate prescribing practices and resident experience of care.
  • Key considerations when adapting an innovation to diverse contexts, including facilitators and barriers to spread, scale and sustainability.

Julie Weir, Assistant Director, Clinical Care and Innovation, New Brunswick Association of Nursing Homes/ Association des foyers de soins du Nouveau Brunswick, Canada
Diane Boyer, Project Lead OPUS-AP, CIUSSS Estrie-CHUS, Canada
Tanya Mac Donald, Senior Improvement Lead Canadian Foundation for Healthcare Improvement, Canada
Jennifer Major, Senior Improvement Lead Canadian Foundation for Healthcare Improvement, Canada

Mercy Health’s Residential Aged Care Quality System Framework

Mercy Health’s Aged Care Quality System Framework includes: monthly feedback, indicators, incidents, non-clinical audits, an annual Quality Health Check (QHC) which includes clinical audit and lead indicators.
The QHC comprises four elements:

  • Resident experience and engagement
  • Staff engagement and knowledge
  • Care and service outcomes
  • Compliance with Australian  Quality Standards and Mercy Health policies

Susan Blackbourn, Director Quality and Safety Residential Aged Care, Mercy Health, Australia

Safer Care for Older People in Residential Environments: SCOPE

This oral presentation will give the preliminary results of a pilot project which aims to empower and enables care aides to get lead quality improvement projects for nursing home residents. factors whcih either help or hinder successful quality improvement and the results of the pilot project will be discussed.
Adrian Wagg, Capital Health Professor of Healthy Ageing, University of Alberta, Canada

Quality of life – Initiatives that Focus on Wellness that Could Include Physical, Social, Emotional/Psychological, Intellectual, and/or Spiritual Well-Being

“I Don’t Feel so Alone Anymore”: Innovative Programs to Enhance Resident Quality of Life and Increase Volunteer Engagement

In this session presenters outline current research findings on loneliness and social isolation, highlighting the urgent need for innovation in LTC programming.  Four unique programs aimed at improving residents’ quality of life are explored.  Staff and volunteers report that these programs offer professionally and personally enriching experiences, arguably increasing staff and volunteer retention.
Michelle Fleming, Knowledge Broker, Ontario Centre for Learning, Research and Innovation in Long-Term Care hosted at Bruyère, Canada
Lindsay Webber, Director of Life Enrichment, Osgoode Care Centre, Canada

Diversity Practices to Enhance Life in Long-Term Care

This series of presentations and facilitated discussion by the Ontario CLRI and LTC providers will offer practical insights, effective approaches and useful resources to support diversity among residents and care partners of various ethnicities, ages, gender identities, sexual orientations, and cognitive and physical abilities.
Michelle Fleming, Bruyère, Canada
Kate Ducak, Project Officer Schlegel-UW Research Institute for Aging, Canada

Effectivate – A New Training Protocol for Cognitive Wellness in Older Adults

At Effectivate, we aim to help people experience successful aging by supporting their cognitive health. Our innovative training programme comprised of personalized, seamlessly conjoined exercises (restoration), and instructional content teaching memory strategies (compensation). Combining both aspects together with unique focus on semantic processing, can provide a comprehensive solution for people experiencing cognitive decline.
Anna Izoutcheev, Content Developer and Researcher, Effectivate, Israel

Taking a Collaborative, Resident-Centred Approach to Social Engagement in Long Term Care

This session will introduce Seniors Quality Leap Initiative and describe how this collaborative is using interRAI quality of life data to facilitate transparent peer comparisons and  benchmarking. The session will present the results from resident focus group from the 15 SQLI organizations, which are being used to identify improvements for resident social life.
Cyrelle Muskat, Director, Quality Transformation & Performance Improvement, Seniors Quality Leap Initiative

The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services

Older Canadians currently represent only 17% of the population but 42% of inpatient hospitalizations and 60% of overall hospital days. This session presents Sinai Health System’s MAUVE+ program, which improves patients’ quality of life, increases staff and volunteer satisfaction, and derives value through the structured use of volunteer services.
Samir K. Sinha, Peter and Shelagh Godsoe Chair in Geriatrics and Director of Geriatrics, Sinai Health System, Canada
Alfiya Mukharyamova, Research Assistant, Sinai Health System, Canada
Nicoda Foster, Project Manager, Sinai Health System, Canada
Vicki Lau, Elder Life Specialist, Sinai Health System, Canada

The Person Centredness Journey: Our Story of Success

This homes exciting journey from institutional to social model of care came with many highs and lows. Participants will gain practical insights in how to make this transition with educational strategies, structural/process changes, creating momentum, measuring effectiveness to drive change.

All levels benefit from this program that respects generations and multiculturalism of the people we serve.
Matthew Braun, Regional Manager of Education & Resident Services, Revera Long Term Care, Canada
Tara-Lee Yakielashek, Executive Director, Beacon Hill Lodge, Revera Long Term Care, Canada

What do you Know About the Needs, Rituals and Taboos of other Cultures in Terms of Urinary and Fecal Incontinence?

The consideration of the individual biography and habits in people with urine incontinence should belong to the daily routine of professionals. In daily practice, but also in public, it can be observed that ethnic, cultural or religious aspects of incontinence among people with a migrant background are often unknown.
Wilfried Schlueter, Prof. Dr. Westsächsische Hochschule Zwickau, University of Applied Sciences, Germany
Katharina Oleksiw, FH-Prof. Dr, Senior Lecture of Nursing Science, CARINTHIA UNIVERITY OF APPLIED SCIENCES, Germany

Technology – Gadgets and Gizmos, the Latest Technologies and Products that Are Shifting our Industry

Social Connectivity: Enhancing Wellness Through Technology

This presentation will address emerging technology for dementia and depression aimed at improving care and maintaining the wellness of older adults, including a live demonstration of RYAN the companionbot. It also addresses keeping older adults socially connected through a tablet program, which facilitates independence and aging in place.
Diana Delgado, Chief Operating Officer, Eaton Senior Communities, United States
Mohammad Mahoor, Associate Professor, Department of Electrical & Computer Engineering, University of Denver, United States
Sarah Schoeder, Director of Wellness, Eaton Senior Communities Inc., United States

Steering Seniors in the Right Direction – Learn How our Hector-VR Driving Simulator is on the Road to Success

Meet HECTOR VRTM – a world-first immersive VR driving simulator designed with, and for, older drivers in Australia.  Learn more about harnessing technology for innovation in the long-term care sector, research outcomes and leveraging partnerships to achieve design outcomes that are “outside the box” and improve quality-of-life for older people.
Sue Thomson, Chief Executive Officer, McLean Care Ltd, Australia
Ben Horan, Associate Professor, Deakin University, Australia
Alicia Eugene, Project Manager McLean Care, Australia
Michael Mortimer, Industry Postdoctoral Research Fellow, Deakin University, Australia

Transforming Data to Intelligence – Decision Support Tools, Artificial Intelligence and Beyond!

Step-by-Step Guide to Using Indicators: Support Critical Thinking to Improve Health Care Performance in Your Organization

The Canadian Institute for Health Information will review a tool that uses guided questioning to help you dig into your data, discover what your results are telling you and where you might focus your performance improvement time and resources.
Helen Wei-Randall, Program Lead, Canadian Institute for Health Information, Canada